Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Sales Operations Support Analyst
$75K - $89K *
Engage with business lines to provide analytical support, enhance sales processes, and resolve inquiries. Collaborate with teams to implement banking products and ensure effective communication across...
Yesterday
Sales Operations Support Analyst
$75K - $89K *
Optimize sales operations by providing analytical support and resolving inquiries for Business Banking. Collaborate with bankers to enhance productivity and streamline processes, ensuring effective co...
Yesterday
Sales Operations Support Analyst
$75K - $89K *
Elevate business banking operations by providing vital support and analysis to enhance sales processes, resolve inquiries, and implement new banking products, ensuring seamless communication and colla...
Yesterday
Sales Operations Support Analyst
$75K - $89K *
Drive success in Business Banking by providing vital support and analysis to enhance sales operations. Collaborate with bankers to streamline processes and resolve inquiries, ensuring effective commun...
Yesterday
IT Infrastructure & Support Analyst
$80K - $90K *
Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...
2 weeks ago
Advanced Technical Support Specialist CA MDT
$80K - $95K *
Empower our technical support team by providing advanced troubleshooting, software development, and integration expertise. Collaborate across departments to enhance customer satisfaction and streamlin...
1 week ago
Advanced Technical Support Specialist CA MDT
$80K - $95K *
Lead advanced technical support initiatives, enhancing software troubleshooting and integration. Collaborate across teams to resolve complex issues, mentor peers, and contribute to innovative solution...
1 week ago
$124K - $145K *
Serve as a key analyst for WellSky Shelby 2.0, optimizing clinical workflows and ensuring effective support for patient care and compliance across healthcare operations. Collaborate with stakeholders...
2 weeks ago
Application System Analyst Senior - Hospital Billing
$95K - $115K *
Join a team that's dedicated to optimizing healthcare applications, enhancing user experiences, and driving operational efficiency through expert analysis, support, and collaboration with stakeholders...
1 week ago
IT Systems Support 3 (Support & Systems Analyst)
$80K - $97K *
Support IT operations by providing expert systems assistance, ensuring seamless hardware and software functionality, and leading projects to enhance user experience across the organization...
2 weeks ago
$95K - $115K *
Unlock your potential by leading innovative healthcare solutions that enhance patient care and operational efficiency. Collaborate with teams to design, implement, and optimize systems, ensuring effec...
2 weeks ago
Technical Support Specialist Lead
$96K - $129K *
Drive technical excellence by leading support operations, mentoring teams, and enhancing service processes. Collaborate cross-functionally to improve customer satisfaction and operational efficiency w...
1 week ago
Technical Support Specialist Lead
$96K - $129K *
Elevate your career by providing technical leadership and expertise in customer support operations. Drive continuous improvement initiatives, develop training programs, and mentor teams while ensuring...
1 week ago
Technical Support Specialist Lead
$96K - $129K *
Elevate technical support excellence by leading complex escalations, developing training programs, and driving continuous improvement initiatives. Collaborate cross-functionally to enhance service ope...
1 week ago
Principal Solutions Consultant (Insurance)
$150K - $180K *
Engage with complex insurance pursuits, co-owning commercial outcomes and shaping multi-year transformation roadmaps. Drive solution strategy and lead bid responses while maintaining executive relatio...
1 week ago
$75K - $150K *
Unlock potential by analyzing complex data sets to drive business decisions. Collaborate with stakeholders to develop analytical solutions and provide actionable insights, enhancing operational improv...
Today
Business Analyst - Fixed Income
$140K - $160K *
Transform Fixed Income Trading Systems by collaborating with developers and business users. Drive data migration projects, manage documentation, and ensure timely project deliverables while enhancing...
2 weeks ago
Programmer Analyst III (IT Services - Fire Services Support)
$81K - $101K *
Join a team that's redefining application support and development. Lead a skilled group of programmer analysts in enhancing systems and driving project success for client departments, ensuring optimal...
Today
Technical Support Specialist (AI / SaaS)
$75K - $95K *
Join a team that's focused on delivering exceptional technical support. In this role, you'll assist users, troubleshoot issues, and enhance product knowledge while gaining insights into AI technologie...
1 month ago
Analyste du support technique - Actifs numériques
$80K - $95K *
Unlock potential by providing technical support for digital asset platforms, ensuring smooth operations and incident management. Collaborate with teams to enhance workflows and maintain system integri...
1 week ago
System Application Specialist - Clinical Informatics
$113K *
Drive system maintenance and user support for Cerner, ensuring data integrity and application enhancements. Collaborate with IT teams to analyze workflows, implement solutions, and provide training fo...
1 week ago
$58K - $122K *
Champion IT operations support to enhance Positioning, Navigation, and Timing (PNT) systems for defense initiatives. Collaborate with teams to ensure reliability and efficiency in NAVWAR operations, i...
1 week ago
$80K - $95K *
Empower mission success by connecting stakeholders and technical teams. As a Business Analyst II, assess business needs, support project planning, and drive modernization efforts for risk modeling and...
3 weeks ago
CSC Research, Resolution & Supp Mgr I
$80K - $95K *
Empower teams by leading the Commercial Support Center, enhancing customer experience through effective problem resolution and strategic direction. Drive departmental goals while fostering collaborati...
1 week ago
$64K - $128K *
Unlock potential by collaborating on system and data analysis, enhancing tools and infrastructure. Engage with cross-departmental teams to drive technology improvements and support effective service d...
4 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.