Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $95K *

Shape the future of healthcare technology by enhancing application systems, improving workflows, and collaborating with clinical staff to ensure optimal patient safety and departmental efficiency in a...

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$75K - $98K *

Empower a dynamic team by enhancing platform efficiency and accuracy. Leverage your analytical skills to streamline processes and resolve escalations, ensuring optimal configuration and operational ex...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform the front office support landscape by providing expert technical and functional assistance to traders and risk teams. Ensure seamless trade lifecycle management and enhance reporting capabil...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Accelerate progress at our company by leveraging your analytical expertise to consult on project scopes, translate business requirements, and guide technical integrations while ensuring optimal soluti...

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$120K - $160K *

Champion strategic initiatives by providing expert analysis and recommendations, drafting policy documents, and supporting leadership decision-making through effective communication and organization w...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$102K - $129K *

Lead the charge in providing L2 support for Security Operations Centers applications, ensuring platform stability through troubleshooting, incident management, and proactive system health checks acros...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $156K *

Join a team that's dedicated to enhancing business systems through design, configuration, and support. As a Senior Application Analyst, you'll lead improvements, mentor junior analysts, and ensure sea...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$81K - $115K *

Advance your career by leading system requirements for Marketing Enablement initiatives. Collaborate with stakeholders to enhance customer engagement and optimize solutions, driving data-driven insigh...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Drive the deployment and enhancement of business applications, leading technical strategies for Salesforce platforms. Collaborate with teams to define roadmaps, evaluate capabilities, and implement AI...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Unlock potential by supporting SAP system readiness for new data center launches. Collaborate with cross-functional teams to ensure accurate inventory tracking, troubleshoot system issues, and train e...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$110K - $123K *

Lead the charge in implementing Knowledge-Based Resolution and modernizing Smart IT workflows. Collaborate across teams to enhance service desk efficiency and deliver scalable solutions within the Hel...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$61K - $141K *

Transform the lifecycle management of Naval systems by overseeing engineering changes, technical documentation, and training materials. Collaborate with teams to enhance operational efficiency and sup...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Drive impactful analytics initiatives by transforming complex healthcare data into actionable insights that enhance decision-making, improve performance, and support strategic goals across the organiz...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $124K *

Optimize IT asset management processes by overseeing the full lifecycle of hardware assets, ensuring compliance and cost-effectiveness through advanced ServiceNow configurations and analytics while co...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $124K *

Join a team that's optimizing IT asset management processes and compliance. Oversee the full lifecycle of hardware assets using ServiceNow, lead projects, and collaborate with IT teams to enhance effi...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$107K - $133K *

Elevate your career by leading ServiceNow solutions, ensuring technical excellence and scalability while guiding a team through end-to-end project delivery and stakeholder collaboration...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Support and enhance Revenue Cycle applications by collaborating with users, analyzing workflows, and implementing solutions. Drive effective communication and provide technical assistance to ensure op...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Shape the future of Navy maintenance by managing the NAVSEA Fusion Jira and Confluence environment. Drive system integrations, enhance user experience, and deliver impactful training to optimize ship...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in building Snowflake data marts and developing Qlik Sense applications to enhance reporting and analytics capabilities, ensuring data integrity and performance optimization across sys...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to supporting critical HSE and Transportation applications. Provide technical support, troubleshoot issues, and enhance system performance across various business units wh...

Calgary, ABIn-Person

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Empower your career by managing enterprise applications, ensuring optimal performance, and driving upgrades. Collaborate with cross-functional teams to enhance system reliability and support critical...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$72K - $94K *

Accelerate progress at delivering exceptional technical support and managing hardware resources. Engage face-to-face with users, streamline onboarding/offboarding, and ensure timely resolution of comp...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Lead the charge in Mainframe development and support, ensuring optimal performance and reliability of applications. Collaborate with cross-functional teams to resolve issues, drive automation, and enh...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$86K - $136K *

Transform the future of insurance technology by guiding updates to microservices, collaborating across teams, and leveraging emerging technologies to enhance client-facing platforms and deliver impact...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $115K *

Join a team that champions innovative solutions in Active Directory management. Leverage your expertise in designing, configuring, and supporting Windows environments while collaborating with cross-fu...

Mississauga, ONIn-Person

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.