Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Technical Support Specialist, Tax
$77K - $91K *
Solve technical challenges as a key support specialist, ensuring customer satisfaction by troubleshooting issues, documenting solutions, and collaborating with engineering to enhance software performa...
1 week ago
$71K - $109K *
Drive business analysis and quality assurance to enhance pension services. Collaborate with cross-functional teams to translate requirements, execute testing, and ensure operational reliability, bridg...
1 week ago
Remote Application Systems Analyst
$80K - $100K *
Innovate solutions as a Remote Application Systems Analyst, enhancing business applications and processes. Collaborate with teams to troubleshoot issues, improve system performance, and ensure data in...
Reposted today
Business Analyst, Transformation and Innovation
$72K - $90K *
Join us to drive innovation in healthcare through AI and analytics. Collaborate on high-impact projects, transforming complex challenges into actionable insights while developing prototypes that showc...
5 days ago
Principal IT Analyst - Veeva RIM
$121K - $161K *
Transform your career by leading the design and implementation of Veeva Vault RIM, ensuring optimal performance and compliance while collaborating with cross-functional teams to enhance user experienc...
3 weeks ago
Clinical Application Analyst II
$85K - $100K *
Take ownership of data solutions and clinical applications, ensuring optimal performance and support. Collaborate across teams to enhance reporting and EMR initiatives, driving improvements in healthc...
4 weeks ago
SysOps Application Support, VP
$137K - $170K *
Drive exceptional support for banking operations by tackling technical issues and optimizing payment systems. Collaborate with cross-functional teams to ensure reliability in transactional banking and...
Reposted 2 weeks ago
Business Systems Analyst - Transfer Agency Operations
$80K - $95K *
Empower your career as you bridge business and technology, analyzing investment product lifecycles and ensuring seamless operations. Collaborate with leaders and engineers to enhance systems and data...
3 weeks ago
Business Systems Analyst 3 - Pediatrics
$82K - $171K *
Transform operational efficiency by leading business systems analysis and managing the QGenda scheduling system. Collaborate with leadership to optimize physician schedules and enhance decision-making...
2 weeks ago
$130K - $195K *
Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...
2 weeks ago
Systems Analyst II- PACS Administrator
$71K - $128K *
Empower our team by analyzing user needs and optimizing system solutions. Lead technology initiatives, translate requirements into specifications, and support data-driven decisions in a dynamic health...
2 weeks ago
$91K - $187K *
Partner with us to deliver innovative solutions and strategic support for Oracle customers. Utilize your expertise in SaaS applications and Oracle technologies to enhance customer satisfaction and dri...
Today
$110K - $125K *
Unlock potential by harnessing analytical expertise to align cross-functional business needs with IT delivery, ensuring solutions meet stakeholder expectations throughout the project lifecycle...
Reposted 1 week ago
Business Analyst (ITSM Platform Requirements)
$72K - $111K *
Advance IT capabilities by analyzing requirements, collaborating with stakeholders, and enhancing ITSM platform development for a Department of War agency. Impact decision-making with your analytical...
4 weeks ago
Business Analyst (ITSM Platform Requirements)
$72K - $111K *
Drive impact by analyzing ITSM platform requirements, collaborating with stakeholders to develop solutions, and supporting the ITCR process, ensuring efficient delivery of enterprise IT customer suppo...
4 weeks ago
Business Analyst (ITSM Platform Requirements)
$72K - $111K *
Elevate your career as you analyze and document ITSM platform requirements, bridging communication between stakeholders and development teams while facilitating essential IT capabilities for a major g...
4 weeks ago
IT Operations Analyst- HPE Non-Stop Operations
$80K - $95K *
Transform technical support for global environments by enhancing client service, managing incidents, and driving process improvements through automation and collaboration with stakeholders...
2 weeks ago
$80K - $95K *
Unlock potential by driving enterprise problem management initiatives, identifying systemic issues, and enhancing operational excellence in a large-scale technology environment. Collaborate across tea...
2 days ago
Support Analyst - Unified Communications
$55K - $120K *
Transform mission-critical systems by overseeing daily operations, ensuring service restoration, and enhancing infrastructure. Collaborate with teams to implement solutions and drive operational impro...
1 week ago
$124K - $145K *
Optimize clinical technology solutions by collaborating with stakeholders, enhancing workflows, and ensuring effective application functionality. Drive user adoption and support system improvements in...
2 weeks ago
Senior Application Analyst - Epic Beaker/EpicCare Link
$78K - $156K *
Drive enhancements and support for Epic Beaker/EpicCare Link applications, ensuring optimal performance and user satisfaction. Mentor junior analysts while collaborating with stakeholders to improve w...
5 days ago
$74K - $148K *
Join a team that's dedicated to ensuring seamless hardware installation and troubleshooting. Leverage your expertise to monitor systems, analyze incidents, and provide technical support while fosterin...
Reposted 1 week ago
Applications Analyst II - Epic Certified Professional Billing Analyst
$84K - $107K *
Pioneer innovative IT solutions by designing, developing, and implementing applications that enhance operational efficiency. Collaborate with teams to optimize systems and provide critical support for...
Yesterday
iCare Support Analyst (Inpatient Workflows)
$76K - $105K *
Drive your career with a role focused on optimizing clinical information systems, enhancing workflows, and providing expert support for iCare applications in a collaborative healthcare environment...
Yesterday
Senior Application Analyst - HCM, Payroll
$95K - $115K *
Champion the optimization of HCM and Payroll systems by leading analysis, configuration, and integration efforts. Serve as a senior expert, driving continuous improvement and supporting enterprise app...
Yesterday
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.