Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$108K - $191K *

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $250K *

The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...

Chicago Heights, IL (Cook County) and 19 other locationsRemote

Reposted 2 weeks ago

by Daniel Teper  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$76K - $120K *

Serve as a trusted partner to customers, ensuring they maximize value from data solutions through exceptional relationship management and collaboration across teams, focusing on customer retention and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Bring your expertise to guide enterprise clients in leveraging CIAM solutions, ensuring seamless onboarding and integration. Collaborate cross-functionally to address technical challenges and enhance...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $115K *

Elevate customer success by managing relationships, driving product adoption, and enhancing client value through strategic insights and data analysis to ensure satisfaction and retention in a dynamic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Engage with multifamily clients to build and maintain strategic relationships that drive business success. Oversee account management, enhance customer adoption, and lead initiatives that promote long...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Optimize customer success by managing key accounts, driving product adoption, and ensuring measurable outcomes. Embrace autonomy and proactively address challenges while fostering growth through stron...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $225K *

Invent strategies to elevate customer retention and loyalty through data-driven insights and robust analysis. Lead the development of playbooks and a subscription service to enhance client success and...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$180K - $235K *

Champion adoption of complex enterprise solutions by leading a team of Senior Customer Success Architects. Drive impactful transformations, improve governance, and ensure alignment between strategy an...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Optimize customer success by building lasting relationships and driving software adoption. Engage with healthcare organizations to ensure satisfaction and retention while aiding in strategic onboardin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$74K - $98K *

Empower customer success through strategic relationship management, effective onboarding, and proactive engagement, ensuring clients achieve their goals and maximize the Kajabi platform's value while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$93K - $172K *

Shape exceptional customer experiences by driving success for enterprise clients in the Risk & Fraud sector. Contribute your strategic insight and deep product knowledge to enhance customer relationsh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Contribute to customer success as a manager, enhancing engagement and ensuring customer satisfaction through effective software utilization and strategic growth initiatives in diverse industries...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $226K *

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Deming, NM (Luna County) and 18 other locationsRemote

Reposted 2 weeks ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Miami, FL (Miami-dade County) and 21 other locationsRemote

Reposted 2 weeks ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Join a dynamic team to drive customer growth strategy with SMBs, identifying opportunities, enhancing product adoption, and maximizing customer value through innovative engagement and data-driven stra...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$117K - $153K *

Pioneer customer success strategies by leading a dynamic team to maximize product adoption, retention, and expansion in IT clients. Drive performance through mentorship, data analysis, and collaborati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $102K *

Elevate advisor engagement by driving the success of marketing technology platforms. Build relationships, deliver training, and translate feedback into enhancements, ensuring advisors gain maximum val...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Champion operational excellence by enabling our customers in the manufacturing sector to leverage our innovative maintenance solutions. Drive satisfaction, ROI, and account growth through effective pr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Champion customer success in manufacturing; drive projects, enhance reliability programs, and ensure satisfaction by managing impactful relationships and operational excellence for growth and ROI...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.