Technical Support Manager Jobs in Washington, DC

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Transform technical support into a VIP experience by providing advanced macOS and mobile device assistance, ensuring optimal performance for elite users in high-stakes environments. Elevate your caree...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Lead and oversee technical projects, ensuring Agile methodologies and compliance. Take ownership of contract performance, stakeholder communication, and delivery, while managing resources and risks to...

Champion the growth and success of innovative enterprise software products, driving strategic customer relationships and market strategy to ensure alignment with customer needs and business objectives...

Unlock your potential as you manage complex systems, enhance security infrastructure, and lead teams in a dynamic environment, ensuring compliance and operational excellence for critical government pr...

Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...

Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...

Manage technology deployments for new openings and renovations; lead a team to ensure seamless installations, maintain quality, and align with strategic growth. Drive continuous improvement and advoca...

Lead the development and governance of innovative product support solutions, ensuring seamless delivery and strategic alignment while driving business growth through analysis and mentorship. Collabora...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Elevate your career as a Project Manager in complex engineering endeavors, overseeing planning, budgeting, and performance. Engage with teams to ensure effective execution, risk management, and techni...

Lead the charge in executing complex multi-technology infrastructure projects, ensuring timely delivery and collaboration across technical teams while maintaining high standards in mission-critical en...

Help us enhance technical support for government systems. Collaborate with teams and troubleshoot issues effectively, ensuring compliance with service agreements and maintaining documentation for opti...

Lead the charge in managing cross-functional projects, ensuring alignment with business goals while enhancing stakeholder communication and adherence to governance standards. Become an integral part o...

Elevate operational innovation by providing exceptional technical support. Collaborate across teams to enhance product knowledge and user experience. Drive impactful solutions for government agencies...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Join a team that fosters innovation and technical excellence in IT support. As a Tier 2 Engineer, you'll troubleshoot complex issues, manage networks, and secure cloud environments while supporting a...

Shape the future of technical program management by leading advanced analytics and decision support initiatives, guiding multidisciplinary teams, and delivering data-driven solutions that enhance miss...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...