Technical Support Manager Jobs in Washington, DC

Lead IT support operations by managing environments, enhancing security, and developing custom applications to optimize user experience and operational efficiency across multiple departments while ove...

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

Grow your career with a dynamic role focused on product management and strategic alignment. Collaborate with diverse stakeholders to translate requirements into actionable insights and drive mission-c...

Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...

Support a dynamic team by troubleshooting and maintaining Linux/Windows VMs, collaborating with engineers, and ensuring seamless software configurations for optimal performance in a government contrac...

Support a critical government project by overseeing Linux and Windows systems. Collaborate with engineers to troubleshoot issues and implement configuration management practices that enhance system re...

Champion customer service excellence by delivering technical support and solutions through multi-channel communication. Leverage expertise in a diverse technology ecosystem to ensure user satisfaction...

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

Lead and optimize Federal Government programs, overseeing execution from planning to delivery. Collaborate with leadership to enhance operational efficiency and customer satisfaction while managing cr...

Transform end user technology experiences by leading and mentoring IT support teams, optimizing collaboration tools, and ensuring exceptional service delivery across the organization to drive producti...

Contribute to enhancing product quality and customer satisfaction by providing expert technical support to Audi dealers, conducting in-depth analysis, and collaborating with regional teams on vehicle...

Join a team that's dedicated to driving customer success by leading a high-performing account management team, nurturing client relationships, and ensuring exceptional service delivery and successful...

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

Transform data delivery for critical federal health initiatives by spearheading projects, guiding teams through Agile processes, and fostering collaboration across diverse technical environments to en...

Execute program management excellence by leading cross-functional teams in providing operational support for Department of Labor IT initiatives, ensuring compliance, quality control, and stakeholder e...

Partner with us to manage complex federal IT projects, ensuring stakeholder engagement and compliance while delivering on time and within budget. Collaborate effectively using leading project manageme...

Accelerate your career by leading test and evaluation efforts in a dynamic team. Oversee multiple programs while analyzing system effectiveness, ensuring alignment with requirements, and supporting cr...

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Join a team that expertly manages digital assets and optimizes multimedia interfaces to enhance communication efficacy, ensuring compliance, engagement tracking, and seamless workflows for mission-cri...

Grow your career with a dynamic EHS role, ensuring compliance, safety, and environmental standards while collaborating across departments to enhance workplace safety and organizational goals...

Lead impactful IT projects by managing technical tasks and fostering collaboration. Drive user adoption, oversee project planning, and ensure the seamless transition of services with a focus on cloud...