Technical Support Manager Jobs in Rochester, NY

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Drive meaningful product execution in a B2B2C SaaS environment, enhancing resident engagement through innovative waste management solutions while collaborating with cross-functional teams and leveragi...

Execute innovative sales enablement strategies to enhance onboarding, improve sales processes, and drive revenue growth in a dynamic startup focused on wildfire detection and response. Collaborate cro...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

Optimize manufacturing processes by leading and developing engineers, enhancing product quality, and improving operational efficiency across diverse product lines in a hands-on supervisory role...

Shape the future of mission-critical applications by leading a dynamic engineering team focused on system reliability and operational excellence. Drive modern practices within AWS environments for sca...

Engineer impactful product operations through cutting-edge tools and AI. Lead implementation, optimization, and training strategies for enterprise-wide road mapping. Drive cross-functional collaborati...

Unlock potential by leading technical marketing initiatives that define market narratives. Collaborate with cross-functional teams to translate technical depth of the platform into compelling content...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Advance your career by leading mechanical simulations for ASIC projects, ensuring reliability for high-performance systems. Collaborate across global teams to shape design methodologies and drive inno...

Engage as a Technical Lead to design, modernize, and enhance federal software systems. Drive engineering excellence across the SDLC, mentor teams, and deliver secure, scalable applications in mission...

Partner with us to drive impactful product outcomes by orchestrating complex initiatives across diverse teams and domains, aligning strategy with execution, and fostering a culture of empowered delive...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Empower your career by leading the development of innovative marketing solutions. Collaborate with a dynamic team to enhance product features, optimize reliability, and drive market growth while nurtu...

Empower the demand generation engine by leading global campaigns and driving business growth through data-driven strategies and cross-functional collaboration in a fast-paced environment...

Manage complex litigation support projects remotely, overseeing staff and coordinating case activities. Play a key role in ensuring effective communication with clients and attorneys while executing d...

Drive product strategy and lifecycle management for Managed Security Services, ensuring alignment with market needs and customer requirements in cybersecurity, including AI and emerging threats. Colla...

Transform the observability landscape by owning the end-to-end roadmap for telemetry, visualization, and alerting in large-scale cloud environments, driving significant impact across cross-functional...

Join a team that's shaping the future of strategic sales engineering, driving excellence in complex technical solutions while coaching and empowering a high-performing team to innovate and achieve suc...

Unlock potential by providing expert technical support for customers, managing case resolution, and driving collaboration with product teams to ensure positive outcomes and customer satisfaction in mo...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead the charge in managing configuration processes for MODES III systems, ensuring proper documentation and compliance. Utilize your expertise to support military family policies in this critical, re...

Transform your career by leading cross-functional teams to deliver innovative software solutions. Drive engineering excellence, mentor talent, and enhance collaboration while ensuring high-quality, sc...

Lead a dynamic engineering team by driving technical excellence, fostering collaboration across departments, and ensuring high-quality software delivery through innovative approaches and hands-on cont...