Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$112K - $231K *

Drive enablement initiatives for our sales teams in AMER, enhancing their skills and knowledge, facilitating onboarding, and collaborating globally to boost productivity and go-to-market success in th...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K *

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Join us to lead and inspire teams in a dynamic contact center environment, focusing on performance, culture, and client satisfaction while implementing strategic initiatives for continuous improvement...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Shape the future of customer support by managing relationships and service delivery in the Silent Sentinel Fixed Video Service business, ensuring satisfaction, quality, and compliance while driving co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Champion technical excellence by supporting enterprise customers with API integrations and custom solutions, ensuring optimal performance and a high-quality support experience in a collaborative globa...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$89K - $148K *

Unlock your potential as a Telecommunications Engineering Specialist, contributing to innovative solutions in mobile device management while supporting the mission of the U.S. Army Corps of Engineers...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$89K - $148K *

Transform the U.S. Army Corps of Engineers' IT capabilities by providing expert Mobile Device Management solutions and support. Collaborate within an agile team to ensure secure, efficient, and innova...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K *

Deliver exceptional technical service by installing, troubleshooting, and training on packaging equipment with a focus on customer satisfaction and support for control systems. Cultivate new business...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform our internal tech landscape by leading IT operations and strategy. Build a secure, efficient infrastructure from scratch, ensuring compliance and productivity as you navigate day-to-day oper...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $195K *

Lead innovative strategies in Bot Management solutions to protect against malicious automation and ensure optimal user experiences. Collaborate with teams to deliver impactful cybersecurity solutions...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $124K *

Lead the charge in delivering seamless banking-assistance implementations. Engage with partners to resolve data integration challenges, ensuring a smooth onboarding experience while fostering lasting...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that's pivotal in managing technical aspects of large-scale litigation support projects. Drive innovative solutions, support complex case requirements, and lead teams to deliver high-quali...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $195K *

Shape impactful finance technology product strategies, overseeing ERP and billing platforms. Collaborate cross-functionally to enhance revenue recognition and streamline monetization processes for imp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Transform customer success by leading technical onboarding and adoption of the ITSM platform. Drive enterprise solutions, troubleshoot challenges, and ensure seamless integration, while being accounta...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that leads global technical support operations, optimizing service delivery and team performance while ensuring high-quality customer experiences and effective case management in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Help us drive client success by leading a technical support team focused on enterprise relationships. You will bridge customers and engineering, ensuring swift issue resolution and mentorship while en...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $127K *

Champion innovative software solutions by developing applications, optimizing efficiency, and analyzing user needs. Collaborate with teams and optimize operational specifications, all while ensuring h...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $174K *

Join a team that's redefining end-to-end architecture for Oracle WMS solutions. You will govern design, translate vision into actionable requirements, and collaborate across functions to deliver innov...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Provide exceptional technical support and guidance to ensure customer satisfaction, resolve complex issues, and maintain documentation, all while empowering clients and enhancing team capabilities. Jo...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $125K *

Champion seamless IT support in a dynamic remote environment, ensuring optimal performance and security across Mac systems. Collaborate with teams to enhance compliance and operational efficiency whil...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $164K *

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $125K *

Lead customer support operations to enhance service quality, ensure SLA compliance, and drive continuous improvement. Collaborate cross-functionally, manage escalations, and optimize workflows to fost...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.