Technical Support Manager Jobs in New York, NY

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Lead a multidisciplinary engineering team to enhance and optimize customer systems through lifecycle engineering, ensuring reliable and efficient operations that deliver long-term value and service ex...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Lead a dynamic IT team to provide top-tier desktop support in Education, Research, and Clinical environments. Ensure efficient technical infrastructure management, direct staff operations, and foster...

Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...

Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...

Transform your operational expertise to drive ITSM excellence, govern processes, and enhance service performance across multiple technical domains through strategic influence and data-driven managemen...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Unlock potential by leading the resolution of complex technical issues. Drive customer satisfaction, enhance support resources, and advocate customer needs while collaborating with cross-functional te...

Lead a dedicated team of technicians, ensuring exceptional service delivery and operational excellence while fostering employee development and driving continuous improvement initiatives...

Inspire exceptional customer experiences as a Senior Support Engineer, driving technical excellence and fostering solutions. Collaborate with teams and empower clients through effective communication...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Engage with users and technical teams to ensure seamless application support. Resolve production issues, enhance systems reliability, and contribute to strategic projects while deepening your knowledg...

Join a team that's committed to empowering customer success through technical excellence. As a vital part of our Service Delivery Team, you will resolve advanced issues and ensure customer satisfactio...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Deliver exceptional IT support across both NYC and NJ locations, enhancing user experience through in-depth troubleshooting and lifecycle management for endpoints and infrastructure within a dynamic e...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...