Technical Support Manager Jobs in New York, NY

Join a dynamic tech team to design, improve, and automate software solutions, harnessing AI and full-stack engineering in a bilingual (Korean-English) environment. Drive impactful projects across ERP...

Unlock potential by leading the full sales cycle in the telco ecosystem. Drive commercial growth and build lasting relationships, while collaborating with cross-functional teams to exceed sales target...

Accelerate your career by driving sales strategies for our innovative telecommunication solutions. As a key player, you will engage with clients, manage relationships, and lead the sales cycle to expa...

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Engage clients as a trusted technical advisor, enhancing their IT strategy and maximizing value from services through strategic relationships and technical expertise in a hybrid Customer Success role...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Unlock scalable client support in a fast-paced fintech environment. Collaborate with cross-functional teams to build effective training, manage workflows, and enhance the client experience as we expan...

Empower client success by leading operational excellence, driving process optimization, and managing cross-functional projects. Collaborate with senior leaders to scale enterprise solutions while shap...

Shape the future of end-user support by overseeing multi-site teams to enhance employee technology experiences and promote collaboration across regional operations. Drive standards for service excelle...

Lead the charge in delivering complex technology projects that align with business goals. Oversee multiple projects while managing vendor relationships and ensuring quality standards are met. Drive ex...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

Drive successful partner engagements from pursuit through pilot to launch, overseeing joint governance, cross-functional collaboration, and ensuring commercial commitments are met effectively and effi...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Unlock customer satisfaction by delivering expert technical support in Mainframe Storage Management, analyzing complex issues, and collaborating for impactful solutions. Drive resolution usably and co...

Join a dynamic IT team to provide executive technology support, ensuring seamless operations for VIPs and staff. This high-visibility role demands technical expertise, executive presence, and the abil...

Shape the future of software delivery by leading Agile initiatives, facilitating Scrum processes, and empowering your team to overcome challenges and consistently meet project goals in a dynamic, coll...

Pioneer the future of enterprise delivery by leading complex AI solutions, ensuring cross-functional alignment, and optimizing operations for multi-million dollar engagements. Mentor teams and build s...

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...