Technical Support Manager Jobs in New York, NY

Unlock your potential as you manage IT operations, drive technology improvements, and ensure security across multi-state office environments. Be the key IT leader in a growing organization where your...

Lead a multidisciplinary engineering team to enhance and optimize customer systems through lifecycle engineering, ensuring reliable and efficient operations that deliver long-term value and service ex...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Lead a dynamic IT team to provide top-tier desktop support in Education, Research, and Clinical environments. Ensure efficient technical infrastructure management, direct staff operations, and foster...

Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...

Transform your operational expertise to drive ITSM excellence, govern processes, and enhance service performance across multiple technical domains through strategic influence and data-driven managemen...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Lead and transform the product support function with a focus on AI integration, team development, and operational excellence, ensuring a customer-first approach while achieving strategic, scalable sol...

Unlock potential by leading the resolution of complex technical issues. Drive customer satisfaction, enhance support resources, and advocate customer needs while collaborating with cross-functional te...

Lead a dedicated team of technicians, ensuring exceptional service delivery and operational excellence while fostering employee development and driving continuous improvement initiatives...

Inspire exceptional customer experiences as a Senior Support Engineer, driving technical excellence and fostering solutions. Collaborate with teams and empower clients through effective communication...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Join a team that's committed to empowering customer success through technical excellence. As a vital part of our Service Delivery Team, you will resolve advanced issues and ensure customer satisfactio...

Join a team that's innovating operational technology products, managing end-to-end development from concept through delivery. Collaborate with stakeholders, lead cross-functional projects, and measure...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Deliver exceptional IT support across both NYC and NJ locations, enhancing user experience through in-depth troubleshooting and lifecycle management for endpoints and infrastructure within a dynamic e...

Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...