Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career development with Ladders and secure a rewarding job in Technical Support Management.

What is a Technical Support Manager?

A Technical Support Manager coordinates and oversees the team responsible for maintaining an organization's IT infrastructure, ensuring the organization runs efficiently. They handle complex and escalated customer service issues and mitigate risks.

Why a Technical Support Manager job with Ladders?

Ladders provide you with the tools and opportunities to advance your career within this dynamic field. Our platform offers jobs that pay over $100000, encouraging career growth and financial stability.

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$95K - $110K *

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$56K - $105K *

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$176K - $220K *

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Support our dynamic team by providing technical assistance for media network products, troubleshooting complex systems, and enhancing customer experiences through effective communication and collabora...

Reposted today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join a team that's driving impactful programs by leading project workflows, ensuring compliance with PMO standards, and optimizing team productivity in a dynamic government consulting environment. You...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Engage with customers by providing top-notch technical support, mentoring peers, and driving issue resolution. Collaborate effectively within teams to enhance data accuracy and improve customer experi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Unlock your potential as you support a multitenant application ecosystem. Collaborate closely with teams to enhance Oracle EBS services, ensure operational excellence, and drive technology innovations...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $150K *

Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$77K - $104K *

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $144K *

Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Join us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while lea...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $125K *

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Solve complex technical challenges by providing top-tier support for Windows, Linux, and cloud systems. Collaborate with a dynamic team to enhance operational efficiency and ensure SLA compliance in a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $145K *

Shape product strategy and lead a diverse team to drive innovation and enhance product management practices, aligning technology solutions with enterprise goals while fostering a high-performance cult...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $145K *

Grow your career with strategic leadership in technology product management. Drive innovation, mentor talent, and ensure alignment with organizational goals while managing complex product initiatives...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $150K *

Develop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enh...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $155K *

Champion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for f...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Drive technical support strategies to enhance sales performance and foster collaboration across teams, ensuring effective product implementation and education while strengthening regional technical kn...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are the requirements for a Technical Support Manager?question toggle

    A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

  • What is the career growth for a Technical Support Manager?question toggle

    A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

  • Does Ladders offer high paying Technical Support Manager jobs?question toggle

    Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.