Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$175K - $251K *

Drive the sales engineering team to deliver strategic solutions in AI and cybersecurity, collaborating with sales and product management. Foster talent development while scaling processes to support r...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $185K *

Take ownership of post-sales onboarding and data health for clients, ensuring seamless Mixpanel integration and delivering exceptional product analytics support to maximize customer value and trust wi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Accelerate your career by leading the design and optimization of AWS cloud infrastructure. Drive cloud migration strategies and foster collaboration across teams to ensure scalability, resilience, and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$166K - $182K *

Empower seamless operations by providing advanced L2/L3 support for Tecsys Elite WMS and Distribution ERP, troubleshooting complex issues to ensure efficient supply chain processes across various plat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $160K *

Drive the execution of electric transmission and substation engineering efforts, providing expert technical oversight and analysis for large-scale data center projects while ensuring compliance with i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$125K - $150K *

Transform the enablement landscape by partnering with GTM leadership, shaping programs that bridge gaps in messaging and performance across sales, BDR, and customer success while driving measurable im...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $129K *

Lead the charge in optimizing nuclear power plant mechanical systems through advanced engineering and design. Engage with clients and project teams to drive innovative solutions while mentoring junior...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $130K *

Unlock potential by building and maintaining data scrapers, ensuring data accuracy, and developing Python ETL pipelines. Collaborate with a dynamic team to enhance data integration within our innovati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Pioneer in shaping innovative transportation solutions for high-profile data center projects. Lead analyses, collaborate with multidisciplinary teams, and influence client and agency partnerships acro...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $145K *

Lead the charge in shaping portfolio strategy for Group Benefits Administration, collaborating with cross-functional teams to drive modernization, compliance, and innovation while influencing key ente...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$102K - $195K *

Explore your potential as a Power Subsystems Engineer, collaborating with diverse teams to design innovative spacecraft power architectures and elevate mission capabilities across various environments...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$144K - $216K *

Engage with a dynamic team to define and drive innovative product strategies, enhancing user experiences for critical military and policy applications. Shape decisions that accelerate action through a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$158K - $238K *

Shape the future of AI by leading a dynamic team to develop innovative agentic orchestration technology. Collaborate across disciplines to enhance user-centric workflows and deliver mission-critical s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $150K *

Lead the charge in designing scalable, high-performance back-end systems using Python, FastAPI, and advanced AI workflows, integrating LLMs and optimizing APIs for robust application delivery and exce...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $181K *

Lead impactful integration projects for grocery retailers, merging technical expertise and customer engagement to reduce food waste and enhance operational efficiency through data architecture and pre...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$184K - $356K *

Elevate infrastructure capabilities by designing and optimizing high-performance Linux environments, driving automation and developing robust tooling to support scalable EDA compute farms for critical...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Transform healthcare technology by leading an internal engineering team. Oversee the transition of software ownership, manage vendor relationships, and drive AI strategy ensuring patient data privacy...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$164K - $277K *

Shape the future of federal engagements by delivering expertise in secure GitLab implementations. Collaborate with diverse teams to configure cloud solutions, migrate legacy systems, and ensure compli...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$135K - $145K *

Join us to design and implement advanced analytics solutions within ServiceNow, optimizing hardware asset management data and compliance monitoring to enhance decision-making for stakeholders. Drive v...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate your career by driving revenue growth across multiple states through strategic relationship management and consultative selling in public safety, utilities, and critical communications indu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the charge in designing and supporting critical technical infrastructure, collaborating across teams to implement innovative solutions, optimize performance, and mentor junior engineers while dri...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $154K *

Join a team that's managing intricate utility-scale fiber infrastructure projects. This role requires leading cross-functional teams and driving project execution through both agile and waterfall meth...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform user experiences by building and enhancing engaging front-end solutions. Collaborate with design and engineering teams to maintain high-quality standards while driving innovation in product...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $155K *

Lead the charge in driving sales growth by crafting customized supply chain solutions, nurturing client relationships, and leveraging market insights to exceed ambitious sales targets across diverse i...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead the charge in high-voltage transmission line projects, providing expert engineering guidance while collaborating across multidisciplinary teams to ensure projects meet safety and quality standard...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.