Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$175K - $251K *

Transform the future of public sector security by leading technical sales, engaging with Federal entities, and driving innovative solutions for Zero Trust transformations through expert guidance and c...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Invent scalable customer success systems to enhance adoption and retention for a large portfolio. This role blends technical support with strategic program design to drive customer engagement and sati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the technical oversight of high-voltage substation operations and maintenance, ensuring reliability and safety. Collaborate with teams to develop practical solutions and deliver exceptional outco...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$108K - $154K *

Lead the optimization of SAP TMS and EWM, manage in-transit visibility projects, and develop internal applications to enhance logistics processes, ensuring reliable operations and advancing digital ca...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$80K - $95K *

Engage in comprehensive assessments of building performance and energy efficiency. Collaborate with clients to enhance sustainability practices while reducing operational costs through detailed audits...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$96K - $120K *

Unlock your potential as you design and develop innovative software solutions for advanced fueling technologies. Join a collaborative team to enhance product performance and mentor future engineers wh...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Pioneer innovative sales strategies and foster relationships within the assigned territory. Drive growth by addressing customer needs and uncovering new opportunities while managing a dynamic portfoli...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$178K - $245K *

Drive operational excellence by aligning strategy and execution across global teams. Influence and support projects that enhance customer success and business performance while optimizing service deli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $195K *

Advance your engineering career by developing high-performance PCIe software solutions that enhance communication reliability and bandwidth between hardware components in leading-edge networking syste...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$105K - $152K *

Help us design and implement robust data pipelines that scale across various architectures. Engage with stakeholders to ensure data quality and observability, while continuously improving solutions in...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in driving full-cycle B2B sales by managing prospecting, closing deals, and cultivating customer relationships while selling a diverse portfolio of IT solutions for unlimited earning p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive scalable AEO and SEO solutions by creating repeatable project frameworks, ensuring efficient execution for AEO teams, while maintaining essential templates for strategic client interactions and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Elevate the efficiency of premium billing and payment systems by enhancing applications critical to financial operations. Collaborate in a dynamic team, utilizing both legacy and modern technologies t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engineer cutting-edge data governance solutions, ensuring compliance and security across Microsoft environments while collaborating with cross-functional teams to protect sensitive information and enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$188K - $276K *

Accelerate strategic product development by leading cross-functional teams to drive innovative KYC solutions. Engage with stakeholders to refine user experiences and meet compliance standards while op...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$211K - $253K *

Lead the charge in creating an exceptional OpenTelemetry experience, guiding users from uninstrumented workloads to actionable telemetry in Grafana Cloud. Collaborate across teams to simplify onboardi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K *

Transform your career by leading impactful HVAC service projects, ensuring high customer satisfaction while managing project scope, budgets, and schedules in a collaborative environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $165K *

Deliver innovative electrical engineering solutions for diverse capital projects, focusing on healthcare facilities. Lead and mentor teams through design phases, ensuring compliance, quality, and clie...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Manage technical and administrative tasks in Empower, supporting system implementation and maintenance while ensuring expertise in earned value management and reporting...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Unlock potential by supporting the Epidemiology team with data analysis, developing innovative methods for observational data reporting, and managing stakeholder relationships across multiple projects...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $127K *

Advocate for cloud innovation, optimizing client onboarding and IT deployment. Collaborate cross-functionally to ensure effective solution implementation across Microsoft Azure, AWS, and Linux environ...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a vital team conducting audits and supporting task groups within multiple managed programs. Drive process improvements, collaborate with diverse teams, and facilitate training initiatives while e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $152K *

Lead a structural engineering team in developing designs for nuclear facilities. Collaborate across disciplines, mentor junior engineers, and utilize advanced tools for structural analysis, ensuring q...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $152K *

Lead innovative structural engineering projects for nuclear facilities, collaborating with multidisciplinary teams to advance designs and guide junior engineers. Your expertise will drive quality and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $135K *

Explore impactful engagements by providing deep technical expertise for complex customer needs. Lead targeted workshops, assessments, and health checks while ensuring successful integration design and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.