Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $130K *

Support the sales process by designing complex solution architectures and ensuring successful deployments. Collaborate with engineering, sales, and customer success teams to develop playbooks and enha...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$94K - $151K *

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Unlock potential by driving exceptional performance in mission-critical mobile communications. Leverage your expertise to provide technical leadership, maintenance, and incident management for public...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$166K - $208K *

Help us transform enterprise sales by delivering technical expertise and data solutions to meet complex customer needs. Collaborate cross-functionally to manage accounts and ensure technical alignment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Optimize your expertise in operations management by cross-training across applications, troubleshooting system issues, and delivering successful software deployments while ensuring customer satisfacti...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $350K *

Empower innovative mechanical design initiatives for critical infrastructure projects. Collaborate with multi-disciplinary teams and clients to ensure excellence in HVAC systems, while mentoring peers...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$115K - $120K *

Reimagine the sales process by engaging with clients as a Solutions Engineer. Leverage Wavelytics to showcase technical insights and drive impactful customer relationships, ensuring successful deal cl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform on-premises technology with your DevOps expertise. Lead the design, implementation, and lifecycle management of innovative solutions in a collaborative team, addressing complex deployment ch...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$91K - $104K *

Unlock your potential as you navigate complex technical challenges, providing expert support on our Synapse products. Collaborate with cross-functional teams to deliver innovative solutions and elevat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$112K - $193K *

Lead technical support teams to enhance operational stability and streamline incident management across critical systems while leveraging advanced automation and cloud technologies to drive performanc...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Empower your career by supporting cutting-edge semiconductor processes. As a senior technical expert, you'll deliver critical installation, maintenance, and customer training, ensuring optimal system...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

The Technical Support Engineering Manager will lead a team of Support Engineers and Product Experts to resolve complex technical issues and enhance customer experience. This role involves collaboratin...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Transform customer experience by delivering expert support in high volume semiconductor manufacturing. Lead installations, maintenance, and technical training to ensure optimal performance and reliabi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Contribute to customer success by delivering expert support for High Volume Manufacturing semiconductor systems, focusing on installation, maintenance, and troubleshooting to optimize production effic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $100K *

Engage with cutting-edge laboratory automation technology. Provide expert installation, maintenance, and technical support while fostering strong customer relationships. This role offers professional...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$68K - $95K *

Optimize enterprise IT infrastructure through system administration, monitoring, and enhancements, ensuring reliable and secure technology operations to support organizational goals. Collaborate with...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $107K *

Transform the future of scientific innovation as you install, maintain, and troubleshoot advanced analytical instruments. Deliver exceptional service across diverse research, industrial, and healthcar...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $112K *

Help us provide top-notch technical support for imaging informatics systems, ensuring system stability and exceptional customer satisfaction. Collaborate with cross-functional teams to solve complex i...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $270K *

Transform customer interactions by serving as a trusted technical partner, delivering compelling demos and strategic insights to drive business value while optimizing cybersecurity solutions for Mid-M...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $95K *

Shape the future of building automation and electrical monitoring systems by providing technical support in design, integration, and collaboration with diverse engineering teams in a remote work setti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $125K *

Optimize control system projects by leading teams, managing tasks, and delivering solutions. Collaborate across departments to ensure project success and mentor staff for professional growth while sup...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Shape the future of control systems by leading diverse projects and mentoring a talented team. Collaborate across sectors to enhance system designs and ensure successful project execution, maintaining...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.