Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$123K - $184K *

Join a team that provides advanced technical leadership for a critical Cloud PACS application, focusing on resolving complex issues, enhancing application stability, and leading software development i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Reimagine the support landscape by leading enterprise technical resolutions, resolving complex identity security issues, and driving AI workflow automation to create an exceptional customer experience...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $132K *

Help us enhance healthcare systems by providing exceptional technical support and solutions. Collaborate with diverse teams to optimize software performance, manage client inquiries, and drive improve...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Lead the charge in providing advanced network support, ensuring optimal performance of client infrastructures. Collaborate across teams to solve complex issues while mentoring peers and enhancing serv...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$210K - $305K *

Join us to advance Tetragon's observability and security capabilities. As a Technical Leader, you'll guide architecture and development while solving complex system challenges to enhance performance a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of cloud applications by designing innovative AWS solutions, developing stateful apps, and streamlining validation processes for IVR systems in a dynamic and collaborative environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Contribute to seamless client onboarding by implementing secure, compliant IT solutions. Collaborate with engineers and project managers, ensuring reliable outcomes through detailed planning and execu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $190K *

Launch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learn...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$388K - $500K+*

Join a team that’s shaping AI integration for enterprise applications. Collaborate with engineers, product managers, and designers to build scalable solutions and enhance workforce productivity while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $152K *

Join a team that's driving transformative enterprise solutions through technical sales expertise. Collaborate with sales leaders to deliver unparalleled customer value and foster lasting relationships...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$87K - $108K *

Join a dynamic team to provide Tier 2 support for Dynamics 365 users, troubleshoot complex issues, and enhance support documentation while staying updated on the latest features and best practices in...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $145K *

Drive customer success by delivering technical solutions and guidance that accelerate adoption of the Nylas platform. Collaborate across teams to ensure smooth implementation, optimization, and succes...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$172K - $240K *

Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional se...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$116K - $146K *

Build and scale robust APIs to enhance customer experiences through innovative data solutions. Collaborate cross-functionally and drive architectural decisions that ensure system stability and perform...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$132K *

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Champion operational efficiency by providing 24/7 technical support for cloud-based VMware infrastructure. Collaborate with diverse teams to troubleshoot complex issues, ensuring high platform availab...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $150K *

Innovate systems performance by installing and customizing z/OS. Lead mainframe software support, enhance security, and facilitate disaster recovery planning while ensuring compliance and efficiency i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Elevate your career by partnering with Sales to transform prospects' needs into innovative solutions, showcasing the power of AI. Drive technical wins and deliver compelling demos that prove value, wh...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $215K *

Shape innovative security solutions by leading cross-functional projects, driving insights into product development, and advising stakeholders across all levels to enhance operational effectiveness an...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $166K *

Solve complex challenges by managing AWS infrastructure for a critical healthcare platform. Drive modernization, optimize costs, and ensure compliance while mentoring teams to enhance operational effi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Grow your career with a pivotal role in designing and implementing innovative cloud-based and on-premises solutions. Collaborate with cross-functional teams to optimize network performance and deliver...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $350K *

Champion innovative mechanical designs for critical data center projects, leading multidisciplinary teams through all phases of development. Enhance mechanical expertise while ensuring compliance and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $155K *

Drive quality for innovative software by designing and executing tests alongside engineering teams, leveraging automation to enhance efficiency in delivering robust cancer registry solutions...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $217K *

Transform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applicatio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Support pre-sales efforts by delivering technical training and customer support for photovoltaic systems. Leverage your expertise in system design and regulatory codes to facilitate successful solar a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.