Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$125K - $150K *

Lead the design and implementation of AI data engineering solutions, optimize scalable pipelines, and mentor team members while ensuring robust security and governance across cloud environments...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Engage and empower customers by providing technical leadership and solutions tailored to their needs, supporting sales initiatives and driving revenue through innovative cloud data management strategi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $182K *

Lead the charge in enhancing platform reliability as a Senior Software Engineer, tackling complex issues across services while driving innovative solutions to secure millions of devices. Collaborate w...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $219K *

Join a team that's driving innovation in technical sales, helping clients solve complex engineering challenges through tailored solutions and strategic guidance, while enhancing product offerings base...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Empower your career by becoming a vital technical resource in sales, facilitating product demos, crafting tailored solutions, and bridging the gap between customers and engineering teams for seamless...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $169K *

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Innovate your career with a key role supporting the global launch and technical operations of radiopharmaceuticals, driving compliance, quality initiatives, and collaboration with CDMOs while leading...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Join a pioneering team where you'll innovate software solutions for framing and structural analysis. Collaborate closely with cross-functional teams, set technical direction, and contribute to softwar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $155K *

Join a dynamic team in shaping the future of energy through advanced engineering and consulting. Leverage your expertise in interconnection studies to mentor others and support innovative projects, dr...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$135K - $160K *

Lead the design and development of mission-critical distributed application architectures. Combine hands-on technical leadership with strategic oversight to create scalable and secure backend systems...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $170K *

Take ownership of cloud development initiatives, leading design, mentoring colleagues, and ensuring high-quality code and application performance within a collaborative engineering team...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $125K *

Engineer interconnected systems by building MCP servers, APIs, and workflows. Collaborate to develop high-impact in-house automation tools, ensuring maintainability and clarity in code while leveragin...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$154K - $221K *

Join a team that pioneers innovative technical solutions to critical customer challenges. As a Senior Sales Engineer, you'll oversee technical sales processes, collaborate with stakeholders, and drive...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$154K - $221K *

Elevate customer success by architecting innovative technical solutions, overseeing the sales process, and collaborating with teams to resolve critical pain points for major accounts in the East Centr...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Support and optimize mission-critical infrastructure within a large enterprise, driving innovative solutions for performance, reliability, and automation while addressing complex technical challenges...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the implementation of ServiceNow in Azure environments, collaborating with architects and delivery teams to deliver high-quality digital transformation for clients. Drive innovation and maximize...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate and drive AI agent development for clinical trial platforms, integrating LLMs through the .NET stack. Engage in hands-on engineering to deliver end-to-end AI features, enhancing patient-centr...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$225K - $275K *

Transform AI Agent opportunities by serving as a specialized expert, collaborating with sales teams to shape technical narratives, conduct workshops, and lead high-stakes demos that drive business val...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $205K *

Transform your career as a Principal Solutions Engineer, specializing in AI Agent technologies. Engage early in sales cycles, drive technical discussions, and design compelling demonstrations while co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $128K *

Engineer robust automation frameworks while collaborating with cross-functional teams. Drive quality through test metrics and CI/CD infrastructure, enhancing software solutions for high-end corporate...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform warehouse operations by leveraging your SAP EWM expertise. In this role, you’ll optimize solutions, deliver hands-on support, and collaborate with cross-functional teams to elevate logistics...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Elevate AI development by owning our media generation benchmarking pipeline. Engage with top model providers and ensure reliable evaluations of image and video outputs while managing detailed human pr...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Media

$118K - $157K *

Bring your expertise to drive technical sales strategies, foster customer relationships, and optimize adoption of innovative solutions, while collaborating cross-functionally to meet diverse business...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion the sales engineering function by leading teams, architecting solutions, and driving technical wins in complex, multi-year contracts for AI infrastructure, enhancing credibility and ensuring...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Elevate operational excellence across production systems and cloud infrastructure while leading a diverse team responsible for security, IT corporate functions, and incident response; drive continuous...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.