Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$110K - $130K *

Lead the charge in enhancing cyber defense strategies by transforming threat intelligence into actionable security measures that protect our systems, users, and data while collaborating with cross-fun...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $235K *

Transform authorization processes by designing robust systems in Ruby on Rails. Lead initiatives to enhance user access control and permissions, integrating new strategies for security and efficiency...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Analyze power systems and conduct IBR Dynamic Modeling studies to ensure compliance with NERC reliability standards. Utilize advanced software tools to deliver impactful reports and assessments while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$124K - $156K *

Transform contact center operations by leveraging Genesys expertise to optimize omnichannel solutions, enhance user experience, and collaborate with cross-functional teams to execute strategic technic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$83K *

Champion daily operations and ensure compliance in various functional areas while directly supervising section supervisors. Support the Program Manager in optimizing tasks and resource management. Pos...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $155K *

Accelerate progress at the forefront of AI-driven user experiences, creating intuitive, highly visual interactions that transform complex business capabilities into seamless applications within a mode...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $230K *

Shape the security program by integrating with Security Engineering to manage priorities and execution, translating technical needs into actionable insights for product teams while guiding company-wid...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $134K *

Engage in a cross-functional capacity to ensure successful deployment of IoT solutions with large-scale customers, enhancing their operational efficiency and value through proactive relationship manag...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Take ownership of crafting and enhancing scalable features for a hiring platform, collaborating with cross-functional teams to innovate solutions that enrich the user experience and drive technical ex...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in managing global customer accounts, driving satisfaction, retention, and growth through strategic relationships and effective cross-functional collaboration to exceed business object...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Transform technical challenges into solutions by leading high-impact engineering initiatives. Collaborate with cross-functional teams to enhance product performance and customer communication while dr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $120K *

Elevate seller productivity by designing and implementing enablement programs that drive sales execution. Partner with cross-functional teams to develop training content, tools, and analytics that ens...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Transform data solutions as a key member of our programming team, enhancing system effectiveness and driving innovations for Navy projects while collaborating in a fully telework environment...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Engage in driving growth and innovation within the healthcare sector, collaborating with sales teams to cultivate market opportunities, overcome challenges, and deliver solutions that cater to custome...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $165K *

Join a team that's committed to modernizing federal software systems. Lead technical discussions and drive the development of scalable applications using Ruby and Rails in a collaborative environment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Execute reliability strategies and enhance infrastructure for high-availability systems. Partner with teams to define technical direction, improve observability, and cultivate a culture of operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$133K - $223K *

Lead the design and operationalization of ML/AI solutions, ensuring production readiness and supportability. Collaborate with IT teams to solve business challenges and drive innovation through scalabl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $155K *

Tackle exciting challenges as you design and operate cloud infrastructure, optimize AI-driven platforms, and collaborate with engineers to implement scalable production solutions on Azure and Oracle C...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $209K *

Unlock potential by acting as a key technology advisor, aligning IT solutions with business goals, and driving effective service delivery through collaboration with stakeholders and engineering teams...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $171K *

Reimagine HR technology solutions by optimizing Workday integrations and reporting. Collaborate with cross-functional teams to ensure seamless data exchange, providing advanced insights and analytical...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $236K *

Elevate your career as a hands-on technical leader for cloud-native platforms, driving architectural decisions, collaborating across teams, and championing best engineering practices to deliver scalab...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $175K *

Join a team that's shaping the future of technical sales by bridging customer needs with product innovations. In this dynamic role, you will lead technical engagements, collaborate cross-functionally...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$84K - $129K *

Innovate with us as you engage in designing, analyzing, and improving nuclear power plant electrical systems, leading projects from concept to completion while collaborating with multidisciplinary tea...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Unlock potential by owning and enhancing sourcing strategies to attract top technical talent, focusing on senior engineering roles while collaborating with teams to cultivate a robust talent pipeline...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $163K *

Optimize cybersecurity solutions for SLED customers, driving technical discovery, onboarding, and expansion while mentoring a team and collaborating with sales and product management to deliver compre...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.