Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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1
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$83K - $96K *

Tackle complex client issues as a Support Consultant, enhancing customer satisfaction through effective troubleshooting and relationship building. Collaborate with teams to ensure seamless service del...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $145K *

Support and enhance platform performance by diagnosing issues and providing application-level support, collaborating across teams to ensure seamless operations and client service in a dynamic environm...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Pioneer automation solutions in customer environments to streamline processes, integrate systems, and empower teams. Collaborate across departments to build standards that advance enterprise services...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $125K *

Drive customer satisfaction by delivering expert Tier 3 technical support, diagnosing complex issues, and collaborating with development teams to improve application performance and data integrity thr...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $322K *

Lead the charge in delivering next-gen AI Storage Computing Platforms by orchestrating multi-functional teams and driving complex hardware and software integrations from concept to production, ensurin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Pioneer secure, efficient infrastructure and cybersecurity solutions for corporate environments. Collaborate with teams to ensure compliance and enhance technology operations through innovative, scala...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $100K *

Transform our large-scale infrastructure through innovative solutions and exemplary maintenance skills. Drive exceptional performance, scalability, and reliability while enhancing the digital experien...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $150K *

Join a team that's shaping the future of engineering solutions by leading technical engagement and demand creation, driving strategic plans, and fostering relationships with key stakeholders in a dyna...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $170K *

Partner with us to provide technical expertise that drives innovation and supports customer success through efficient design solutions and relationship-building in the electronics industry...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Support our Municipal division by leveraging your expertise in pumps and hydraulics to assist distributors with proposals, technical support, and order management, while ensuring optimal solutions tha...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $180K *

Tackle complex challenges as you optimize, configure, and enhance the Atlassian tool suite, streamlining workflows and driving mission success for federal clients through collaboration and technical e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$142K - $184K *

Play a key role in developing innovative software solutions that redefine operational efficiencies across industries. Work throughout the full product lifecycle, leveraging AI and real-world data to d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$154K - $260K *

Transform the future of physical operations by leading a high-performing engineering team to develop cutting-edge AI and IoT solutions. Drive product innovation from concept to execution while fosteri...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Partner with us to drive sales and technical support within your region. You'll establish service goals, build customer relationships, and implement strategies to enhance our industry standing while m...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$85K - $110K *

Join a team that optimizes application support by troubleshooting issues, enhancing tools, and collaborating across stakeholders to deliver high-quality technical solutions and mentor developers, whil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $190K *

Engage with customers to provide tailored security solutions while collaborating with sales teams, demonstrating expertise in cybersecurity technologies and driving educational initiatives to address...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $185K *

Unlock potential by helping clients drive AI adoption and data governance. You'll guide stakeholders from concept to production, evangelizing impactful solutions and collecting insights to enhance pro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to drive enterprise growth through technical strategy, ownership of pre-sales cycles, and development of repeatable processes. Be a key player in shaping strategies that resonate with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$192K - $275K *

Shape the future of CloudOps by leading critical incident management, fostering automation, and enhancing system architecture across a global SaaS platform. Collaborate with diverse teams to drive ope...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Drive the infrastructure behind robust, enterprise-scale applications and AI agents. Own cloud environments, data pipelines, and observability systems to ensure scalable, reliable, and efficient platf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in systems engineering, managing a hybrid environment that supports high-throughput networking and large-scale storage solutions. Collaborate with a dynamic team to optimize infrastruc...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Optimize client engagement by unraveling complex tech needs and crafting tailored solutions. Collaborate across teams to ensure seamless project execution, driving satisfaction and business success th...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Drive software implementation success by managing testing, training, and deployment of automated systems. Collaborate with teams to tailor solutions, ensuring seamless integration and customer satisfa...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Solve complex technical challenges as you provide elite support for a cutting-edge web application, ensuring seamless integration with the Epic EMR and optimizing user experience through rigorous appl...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.