Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$125K - $150K *

Innovate backend systems and APIs for scalable, reliable consumer products, collaborating across teams to enhance code quality and operational excellence. Join a dynamic, remote-first environment focu...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $139K *

Empower enterprise account success by fostering partnerships, driving product adoption, and analyzing user insights to enhance customer experience. Collaborate as a subject matter expert to ensure cus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Partner with us to innovate and implement logistics solutions that enhance client business models, utilizing strong analytical skills and collaborating with key stakeholders to drive strategic success...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $225K *

Shape the market presence of a leading tech company by leading a product marketing team, optimizing pricing models, and driving sales enablement to elevate brand perception and market share in the ide...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$196K - $310K *

Engineer and lead HBM & LPDDR integration for advanced SoCs, overseeing full-stack performance and stability from silicon to product launch. Drive innovation in memory systems with cross-domain expert...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in strategic business development within Defense and Intelligence markets, managing capture efforts and building executive relationships to secure multi-million dollar contracts across...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$168K - $220K *

Join a team that's shaping the future of telematics technology by leading an innovative engineering organization. Drive strategic vision to deliver robust systems while fostering collaboration across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$86K - $138K *

Drive successful installation and transition of voice communication systems while ensuring operational excellence. Collaborate with teams and customers to deliver seamless technical solutions, ensurin...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$201K - $335K *

Partner with us to drive customer success and adoption of our innovative solutions. As a key technical resource, engage with enterprise clients, deliver expert support, orchestrate onboarding, and cul...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $194K *

Join our team to develop an advanced SDK framework for GitLab Duo, focusing on TypeScript to craft innovative client solutions in a collaborative and remote environment. Lead architecture decisions an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$84K - $129K *

Innovate HVAC engineering solutions while leading design, troubleshooting, and integration of advanced systems in commercial and industrial environments. Collaborate cross-functionally to enhance faci...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Accelerate cloud security excellence by designing and implementing robust AWS controls, automating security processes, integrating with engineering workflows, and ensuring compliance for scalable, sec...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Take ownership of designing and maintaining technical interfaces connecting EHR solutions to lab and medical systems, ensuring data integrity and seamless integration across various healthcare locatio...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join our team to design and maintain interfaces that connect clinical systems, ensuring data integrity and reliability across multiple sites while leading the full lifecycle from build to stabilizatio...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$127K - $203K *

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$104K - $156K *

Tackle complex customer needs by providing exceptional technical support and innovative solutions. Collaborate with sales and engineering teams to enhance customer relationships and drive overall grow...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $115K *

Unlock your potential as you lead energy efficiency projects, collaborate with teams, and provide technical expertise in a dynamic environment focused on residential energy solutions and renewable tec...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Empower a team to coordinate power outages by analyzing impacts and bundling shutdowns effectively. Lead cross-functional meetings, manage project assignments, and drive continuous improvement initiat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $150K *

Innovate AI-driven business applications by designing Python services and APIs that enhance data processing capabilities in both cloud and on-premises settings, ensuring robust performance and seamles...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $160K *

Play a key role in leading multi-discipline projects with growing independence. You'll ensure quality deliverables through engineering judgment, strong client relationships, and mentoring of team memb...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$270K - $300K *

Grow your career with a dynamic role that drives enterprise sales strategies and utilizes advanced sales methodologies. Propel technical solutions while navigating complex organizations to exceed sale...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $111K *

Provide expert maintenance and support for medical imaging equipment, ensuring optimal performance and customer satisfaction across a healthcare system. Collaborate with teams and adhere to regulatory...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $160K *

Join a dynamic team of experts to design and optimize Azure cloud solutions, ensuring security, scalability, and efficiency. Collaborate across departments to develop robust infrastructures, implement...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $190K *

Drive the development of cross-platform applications by creating innovative, polished user experiences in React Native, while collaborating with a dynamic team to enhance existing iOS and Android prod...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.