Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$100K - $130K *

Support advanced troubleshooting within the Technology Operations Center, optimizing monitoring systems like SolarWinds, leading incident management, and mentoring junior analysts to enhance operation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $243K *

Join a team that's driving secure cloud transformation through technical expertise and customer-focused solutions. Leverage your experience to influence multi-year sales cycles and deliver impactful e...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Optimize your career by managing key Power Systems projects while ensuring top customer satisfaction and profitability through effective leadership and technical expertise in a dynamic, results-driven...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $155K *

Innovate robust data frameworks to enhance enterprise data solutions. Collaborate with stakeholders to ensure high-quality data transformation and maintain automated workflows, driving strategic decis...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$126K - $163K *

Launch innovative solutions as a Senior Software Engineer, building scalable platforms for automating complex tasks across diverse teams, while shaping the future of IoT and enabling smarter operation...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $285K *

Join a dynamic team to architect player progression systems for a groundbreaking project, enhancing gameplay experience. Engage collaboratively from concept to launch, delivering innovative solutions...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $130K *

Shape the future of IT services by managing Active Directory, optimizing Group Policies, and supporting hardware and software solutions for government clients, ensuring seamless digital transformation...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$81K - $104K *

Transform the ServiceNow landscape by designing, developing, and supporting scalable IT solutions. Collaborate with stakeholders to enhance operational efficiency across multiple ITSM processes, ensur...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $225K *

Lead mission critical operations and provide commissioning oversight for data center projects, ensuring efficiency and quality standards are met while mentoring teams and fostering internal expertise...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$86K - $138K *

Inspire seamless transitions of next-gen voice communication systems by leading installations and troubleshooting efforts in fast-paced environments. Support critical operations with expert skills dur...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$149K - $248K *

Lead enterprise security modernization initiatives while defining Zero Trust architectures aligned with NIST standards. Guide teams to implement secure designs and ensure operational effectiveness acr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Join us to lead growth and capture efforts for strategic federal opportunities. This high-impact role blends strategy and execution, leveraging technology to create competitive bids and drive measurab...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Empower your career by leading a dynamic engineering team in evolving pricing systems, mentoring talent, and collaborating cross-functionally to drive impactful solutions in a remote-first environment...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$184K - $276K *

Elevate the execution of large-scale technology initiatives, leading cross-functional teams to translate business goals into effective technical solutions. Drive delivery accountability while connecti...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$66K - $106K *

Optimize and implement IT systems for satellite ground systems. Collaborate with cross-functional teams to support design and deployment of infrastructure, ensuring performance and compliance across v...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$160K - $195K *

Shape the future by fostering client relationships and overseeing engineering projects from inception to delivery, ensuring quality, compliance, and innovation in a dynamic environment. Lead teams to...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Energy & Utilities

$160K - $180K *

Champion innovative solutions by partnering with sales teams to drive technical discovery, deliver impactful product demonstrations, and design tailored solutions for federal clients throughout the sa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $154K *

Join us in transforming critical infrastructure! Lead the modernization of telecom systems, ensuring zero downtime while adhering to safety and compliance standards in a fast-paced, regulated environm...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$140K - $152K *

Lead a team driving AI-augmented solutions in a high-stakes SaaS environment. Own the technical implementation lifecycle, mentor talent, and optimize processes while ensuring customer satisfaction and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in designing and validating medium voltage power distribution products. Manage a team of engineers to optimize innovative solutions while ensuring compliance with standards and cost ef...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$220K - $240K *

Lead the charge in optimizing healthcare operations using AI technology. Shape architectural decisions and collaborate with engineering teams to develop scalable backend services, improving member exp...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K *

Join a dynamic team to lead design and optimization of enterprise wireless networks, ensuring optimal RF coverage in complex healthcare settings. Drive projects from planning to execution for high-per...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Innovate enterprise wireless networks to ensure high-performance and secure connectivity for complex healthcare environments. Lead end-to-end RF design projects, collaborating with stakeholders to opt...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Shape the future of power distribution innovation by leading R&D teams in designing and validating cutting-edge medium voltage products. Enhance performance, ensure compliance, and mentor engineers fo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.