Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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1
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$224K - $271K *

Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Drive the advancement of Virtual Desktop Infrastructure environments, ensuring optimal performance and compliance while supporting DoD missions. Collaborate to design, implement, and maintain mission...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$89K - $179K *

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$185K - $230K *

Transform high-performance platform marketing by defining compelling narratives. Engage with technical audiences to position advanced infrastructure capabilities. Drive go-to-market strategies and inf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$112K - $140K *

Explore a vital role in designing and implementing advanced TELCO solutions, leveraging deep technical expertise to guide network migrations and enhance infrastructure. Join a team dedicated to delive...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Lead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals an...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Tackle enterprise data challenges by developing Qlik data models and visualizations. Collaborate with cross-functional teams to enhance business intelligence, ensuring optimal system performance and a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Drive customer success by leading Professional Services proposals, crafting solutions that address complex challenges. Collaborate with Sales and Engineering teams to deliver accurate estimates, shapi...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$92K - $138K *

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$140K - $272K *

Drive complex enterprise engagements by leading discovery, solution design, and technical validation. Collaborate with Sales and customers to ensure effective implementation of cutting-edge video coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Advance your career by providing technical leadership in GIS tasks, integrating solutions, and supporting project managers. Lead initiatives and manage client relationships while mentoring the next ge...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$82K - $110K *

Join a dynamic team to enhance network operations, leveraging AI insights to boost reliability and efficiency while mentoring peers and guiding technical solutions across various segments of the organ...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Champion operational excellence by supporting application and cloud systems. Collaborate across teams to enhance technology solutions, develop integrations, and troubleshoot issues, ensuring high perf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Shape the future of customer success as a Solutions Engineer, driving technical wins and enabling clients to maximize value from our platform through tailored demonstrations and deep engagement with t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K *

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion stability and performance in SAP systems while leading technical initiatives, troubleshooting complex issues, and collaborating with teams to enhance SAP landscapes and ensure optimal system...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$214K *

Drive daily operations and growth for a team of 8-10 Support Engineers, enhancing customer support quality and technical proficiency while aligning performance with strategic departmental goals...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $148K *

Unlock your potential as a Telecommunications Engineering Specialist, contributing to innovative solutions in mobile device management while supporting the mission of the U.S. Army Corps of Engineers...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$89K - $148K *

Transform the U.S. Army Corps of Engineers' IT capabilities by providing expert Mobile Device Management solutions and support. Collaborate within an agile team to ensure secure, efficient, and innova...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $200K *

Join a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progres...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$97K - $145K *

Contribute to transformative AI solutions by architecting advanced models and data strategies for major global enterprises, ensuring high standards of safety, alignment, and performance while collabor...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.