Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $110K *

Discover innovative solutions while empowering customers through technical support, problem-solving, and AI-driven enhancements. Collaborate across teams to elevate service delivery and foster lasting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Accelerate progress at the nexus of AI engineering and client success. This role integrates AI solutions with customer operations, driving measurable outcomes while shaping the future of AI applicatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Join a team that's dedicated to crafting AI-driven solutions. You’ll own the entire product lifecycle, leveraging your engineering skills to create seamless customer experiences and rapidly prototype...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $130K *

Lead customer technical success by managing relationships, analyzing data, and optimizing solutions to align with client goals. Empower clients through expert guidance, ensuring effective feature adop...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate customer relationships as a Technical Account Manager, guiding clients through their software lifecycle with expertise in analytics and data management. Foster success by identifying opportuni...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Unlock potential by transforming satellite-derived vegetation intelligence into actionable insights for utility customers while enhancing climate resilience and optimizing workflows with geospatial an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Advance client success by managing and optimizing technical needs for a diverse portfolio. Collaborate closely with customers to drive software adoption, enhance performance metrics, and foster long-t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Lead the charge in designing and implementing digital systems for biopharmaceutical manufacturing, ensuring project delivery and client satisfaction while leveraging extensive automation expertise and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$177K - $246K *

Transform the customer journey by owning product strategy, enhancing user experience, and driving innovation in event booking. Lead cross-functional teams to deliver intuitive solutions and measurable...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$147K - $175K *

Unlock potential by serving as a trusted advisor for strategic customers, driving post-sales relationships, translating goals into actionable strategies, and enhancing customer lifecycle programs to b...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$60K - $110K *

Play a key role in enhancing quality assurance processes by executing testing protocols, collaborating with cross-functional teams, and validating software solutions to ensure they meet business requi...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive innovative data solutions by designing pipelines and reporting tools. Collaborate with teams to enhance user experience and deliver actionable insights in a dynamic environment focused on improv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Champion the transformation of core platform architecture to drive swift, impactful solutions and elevate engineering capacity, leading cross-functional teams to redefine foundational capabilities and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate your career by leading project initiatives to develop robust analytical models. Collaborate with cross-functional teams, optimize processes, and make data-driven decisions to enhance operation...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $163K *

Develop and deliver scalable microservices architectures using AI techniques, Kubernetes, and Golang, while collaborating closely with teams to enhance network management solutions for diverse custome...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Lead the charge in architecting and evolving an advanced Voice AI platform, managing a team of engineers to deliver high-quality, real-time telephony experiences in hospitality, while ensuring operati...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $150K *

Engage with teams to architect and deliver innovative AWS solutions, driving cloud strategies and client success. Contribute your expertise to multi-account configurations and complex disaster recover...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Champion innovative solutions as you lead our engineering team, managing complex projects that enhance our user experience. Collaborate cross-functionally and drive continuous improvement to deliver b...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Innovate as a critical member of a collaborative team, driving the design and development of scalable backend systems and AI-driven solutions that enhance product offerings and streamline integration...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $190K *

Join a team that's driving innovation by implementing and supporting complex hybrid network solutions globally, ensuring performance optimization and security while transforming infrastructures into p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $120K *

Transform the built environment by managing and producing BIM models, ensuring project documentation and design intent accuracy, while collaborating with a team of engineers and clients to deliver inn...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$89K - $110K *

Deliver high-quality data solutions that support business operations. Collaborate with teams to optimize reporting tools, maintain data integrity, and mentor colleagues in a remote environment focused...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Collaborate with key stakeholders to drive customer success through optimized solutions, leveraging deep telecom knowledge and data analytics to influence decision-making and enhance value delivery in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $100K *

Transform public safety solutions by leading complex software implementations. Leverage your expertise in system design and project management to enhance client operations and ensure seamless deployme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $133K *

Unlock your potential as a field expert in power delivery systems. Lead installations, troubleshooting, and maintenance efforts across various electrical distribution projects, enabling impactful solu...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.