Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$150K - $175K *

Collaborate with sales teams to deliver tailored cloud solutions to mid-market clients. Leverage technical expertise in pre-sales and post-sales engagements to enhance customer satisfaction and drive...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Join a dynamic team to provide technical support for sales initiatives, focusing on pre- and post-sales engineering while collaborating closely with sales managers to drive growth and enhance customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Lead the charge in driving innovation within healthcare automation. You'll manage the roadmap, collaborate cross-functionally, and optimize agent performance to scale solutions that streamline operati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Join as a Director of Software Engineering, leading modernization and strategic development across key product lines while fostering innovation in AI adoption and agile practices. Drive team performan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $160K *

Accelerate progress at key accounts by leveraging strategic partnerships and driving growth initiatives. Collaborate cross-functionally to meet complex customer needs and enhance product offerings, en...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Join a dynamic team as a key technical liaison, providing essential support and innovative solutions to major data center clients, driving performance and efficiency in power systems and energy storag...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$250K - $413K *

Build innovative Android solutions that enhance user experiences and support high-scale operations, collaborating cross-functionally to deliver impactful features for millions of Netflix members. Embr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$125K - $150K *

Empower your career by leading and scaling a multidisciplinary engineering team in full-stack and data engineering. Drive impact through collaboration and technical excellence, ensuring quality and in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $123K *

Empower quality excellence across product lifecycle in this hands-on role, overseeing project management and quality assurance. Collaborate with multidisciplinary teams to enhance product performance...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $150K *

Lead the charge in transforming the future of energy by overseeing a team that delivers innovative solutions in transmission planning, ensuring actionable insights for utilities and ISOs while maintai...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $220K *

Execute seamless technical onboarding and integration for new clients, translating user needs into actionable engineering requirements, while navigating ambiguity and shaping product development throu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Champion the design and implementation of robust security architecture for distributed storage systems, enabling secure, high-performance operations across multi-tenant environments and architecting s...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Join a team that's committed to delivering top-notch technical support for polymer processing systems. You'll play a key role in resolving customer issues, ensuring safe operations, and contributing t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $170K *

Develop efficient data center whitespace designs by optimizing layouts, power, and cooling systems. Collaborate with cross-functional teams to ensure robust, scalable, and compliant infrastructure tha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion performance testing excellence by leading automation initiatives, enhancing software quality through advanced testing methodologies and collaboration across teams, ensuring optimal applicatio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead and scale a high-performing global SDR team, optimizing outbound strategies and driving pipeline through innovative coaching and performance tracking in a dynamic, fast-paced environment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Engage as a Cloud Engineer to design and implement secure Azure solutions, collaborating with teams to optimize performance and manage infrastructure. Focus on automation, compliance, and delivering h...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K *

Tackle security challenges by integrating protective measures into product development, assessing vulnerabilities, and collaborating with engineering teams. Elevate security standards through innovati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $230K *

Drive the evolution of reliability platforms by leveraging AI and modern SRE practices. Enhance operational resilience and incident response workflows, while mentoring engineers to achieve next-level...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $119K *

Drive customer success by managing deployment of IoT solutions for enterprise clients. Collaborate across departments to ensure smooth onboarding, enhance product adoption, and foster long-term client...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$188K - $296K *

Reimagine network functionalities by leading software engineering projects that enhance scalable systems. Collaborate cross-functionally, oversee design phases, and ensure high-quality software releas...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$170K - $230K *

Join a dynamic team to shape product and infrastructure security. As a core engineer, you'll develop automated security solutions and collaborate closely with engineering to maintain high-speed innova...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$105K - $176K *

Elevate remote technical support for BioTek systems by driving timely resolutions, managing escalations, and fostering knowledge. Collaborate effectively with internal teams to maintain high customer...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Join a collaborative team as you drive technical strategy for enterprise opportunities, leading customer engagements from discovery to solution implementation while translating complex tech into clear...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.