Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$77K - $147K *

Play a key role in enterprise application support by monitoring, troubleshooting, and resolving incidents to optimize performance and ensure service reliability across critical business applications a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Elevate your career by providing expert solutions and consultation during the sales process. Collaborate with partners and customers to address unique business needs using cutting-edge AI and communic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Join our innovative team to solve complex challenges while bridging customer support and development. You'll enhance product functionality and streamline escalation processes, gaining deep insights in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$67K - $144K *

Take ownership of innovative solutions as you bridge business and technology, collaborating with teams to deliver seamless integrations. Your role will enhance client relationships, drive revenue, and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $115K *

Elevate your career as a Network Engineer II. Support and manage our network infrastructure while troubleshooting issues and ensuring effective communication for a seamless production experience. Join...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Contribute to mission success by designing and validating critical infrastructure solutions for federal operations. Support technical evaluations and systems integration to ensure reliable and resilie...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $108K *

Lead the support and implementation of VoIP solutions, enhancing customer experiences via effective troubleshooting, onboarding, and remote assistance. Collaborate within a dynamic team to streamline...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $110K *

Solve complex technical challenges and advocate for customers by providing expert support, troubleshooting issues, and ensuring optimal integration and deployment of services in a fast-paced environme...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Develop automation solutions by engineering and implementing controls across manufacturing systems, collaborating with teams to enhance operational efficiency and mentor peers while leveraging a varie...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $215K *

Shape customer journeys by acting as a trusted technical advisor. Drive platform adoption and demonstrate value across enterprise environments while collaborating cross-functionally to align solutions...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$111K *

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead the charge in clinical engineering operations and enhance patient care. Oversee multi-site management, build high-performing teams, and shape outcomes with accountability. Drive impactful results...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$107K - $128K *

Shape the future of enterprise customer support by providing technical and operational solutions. Collaborate with diverse teams to enhance product functionality and improve customer experience throug...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $128K *

Champion the future of hybrid enterprise environments with expert technical support for Windows, Linux, and Kubernetes. Engage in complex troubleshooting while enhancing CI/CD pipelines for seamless a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Design and enhance a robust test automation framework using Playwright, ensuring compliance and quality across UI, API, and integration layers through innovative AI-assisted methodologies in a high-st...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Play a key role in delivering exceptional technical support to clients by managing escalated issues, implementing network solutions, and ensuring optimal operational functionality within a dynamic Man...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$137K - $244K *

Join a team that's transforming CI/CD practices by architecting automated deployments, optimizing cloud infrastructure, and enhancing system performance through innovative DevOps solutions and expert...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $150K *

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Champion technical success in our dynamic GTM team, leading product demonstrations, managing POCs, and ensuring seamless customer onboarding while collaborating closely with sales and engineering to d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$74K - $85K *

Deliver exceptional customer support by installing, troubleshooting, and maintaining pharmaceutical equipment. Utilize your technical expertise to ensure operational efficiency while traveling extensi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.