Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$90K - $120K *

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $120K *

Shape the future of executive engagements by ensuring flawless technical operations at our Executive Briefing Center. Collaborate with leadership to deliver tailored tech solutions that enhance client...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $95K *

Solve complex networking challenges in a fully remote environment, mentoring junior technicians while managing diverse client infrastructures. Elevate your career by leveraging advanced networking ski...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$75K - $87K *

Empower client relationships by supporting sales efforts through order processing, customer inquiries, and data management. Leverage communication and organizational skills to enhance customer satisfa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$97K - $165K *

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$60K - $107K *

Drive customer satisfaction by providing expert technical support and strategic advisory services. Engage with clients to resolve issues, foster knowledge sharing, and ensure they maximize their inves...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$135K - $190K *

Unlock your potential by engineering and enhancing a network reliability platform. Drive innovations in DevSecOps while collaborating across teams to improve system reliability and automate operationa...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Redefine the networking landscape by designing and maintaining robust, scalable, and secure infrastructures for hybrid environments. Collaborate with diverse teams to optimize performance and drive in...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $100K *

Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving ef...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$95K *

Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across c...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$93K - $137K *

Partner with us to optimize industrial water treatment programs, enhancing system performance and customer relationships through expertise in troubleshooting and technical management. Drive continuous...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Transform industrial automation by leading SCADA project execution, designing Ignition solutions, and ensuring seamless integration and client collaboration for diverse clients. Drive digital transfor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$133K - $165K *

Join a team that's dedicated to providing top-notch field service support, ensuring customer satisfaction through expert troubleshooting, installations, and maintenance of advanced Warehouse Robotics...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $145K *

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$103K - $191K *

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $200K *

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $148K *

Engage with diverse teams to deliver impactful technology demonstrations, foster customer trust, and support high-priority sales initiatives in the Utilities & Energy sector. Utilize your technical ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $160K *

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $214K *

Join a team that's redefining enterprise software solutions. Drive technical sales cycles, build strategic relationships, and deliver impactful presentations to executives and technical audiences whil...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$114K - $180K *

Drive the design and delivery of robust data center network infrastructure, ensuring scalability and reliability through cross-functional collaboration and strategic initiatives...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$132K - $208K *

Join a team that's shaping the future of data center infrastructure. Drive innovative designs and collaborate cross-functionally to deliver reliable and scalable network solutions that support global...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Deliver exceptional customer support by troubleshooting and resolving issues related to Battery Cabinet systems and UPS products, ensuring high satisfaction through technical expertise and effective s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $125K *

Champion seamless IT support in a dynamic remote environment, ensuring optimal performance and security across Mac systems. Collaborate with teams to enhance compliance and operational efficiency whil...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Unlock potential by partnering with sales teams to drive Optical product strategies, influence key decision-makers, and enhance market opportunities in a dynamic consulting engineer role within the Op...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.