Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$150K - $171K *

Lead a dynamic engineering team by driving technical excellence, fostering collaboration across departments, and ensuring high-quality software delivery through innovative approaches and hands-on cont...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Unlock potential by becoming a key player in transforming cloud environments, driving efficiency, and delivering insights across enterprises while collaborating with sales to validate and showcase inn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Join a team that's focused on delivering cutting-edge software solutions through full-stack development. Collaborate across teams, design progressive web applications, and ensure robust user experienc...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Unlock potential by leading ServiceNow MDM solutions, driving strategic design and implementation across multiple modules. Collaborate with key stakeholders to optimize data governance and enhance ope...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Transform complex hardware failures into reliable solutions by analyzing GPU, CPU, and server environments. Collaborate with cross-functional teams to enhance RMA processes, vendor interactions, and l...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$84K - $150K *

Collaborate with sales and technical teams to identify opportunities, translate customer needs into design requirements, and launch new products effectively, ensuring alignment with market trends and...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$64K - $123K *

Elevate client success by managing Salesforce projects, ensuring timely delivery and stakeholder satisfaction. Collaborate with experts to define scopes, track resources, and drive efficiency while fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Join a team that's focused on enhancing engineering efficiency and customer satisfaction through effective management and communication. You'll oversee diverse projects while collaborating with cross...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Partner with us to drive successful technical deployments in data centers, ensuring optimal security outcomes while collaborating with customers and integrators for tailored hardware and software solu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

Join a team that's critical in bridging client needs with tech solutions. Leverage your 5+ years as a Business Analyst to drive feature delivery, collaborating with clients and development teams for s...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $133K *

Lead the charge in delivering technical guidance and program leadership in power systems, aiding clients with equipment operation, maintenance, and repair, while fostering relationships to ensure oper...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$83K - $133K *

Empower your career by executing service work in line with quality standards. Deliver superior customer service, communicate efficiently, and influence operational improvements as you support energy s...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $230K *

Engage with customers to design innovative data center solutions. Collaborate across teams, build strategic partnerships, manage solution pipelines, and identify technology opportunities in Data Cente...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $109K *

Unlock potential by delivering exceptional field service solutions, ensuring customer satisfaction and operational improvements. Collaborate with teams to enhance product quality while adhering to str...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$68K - $109K *

Transform customer service experiences by executing high-quality field service tasks, ensuring operational efficiency, training staff, and maintaining critical power equipment while fostering lasting...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $109K *

Drive exceptional service delivery by executing and troubleshooting critical power equipment, ensuring customer satisfaction through proactive communication and operational improvements. Collaborate w...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Lead a dynamic team to enhance Solution Engineers' skills and effectiveness, strategically aligning enablement initiatives with business objectives while fostering a culture of continuous improvement...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$111K - $155K *

Champion innovative security solutions by automating incident response, enhancing detection platforms, and collaborating with teams to protect critical infrastructures. Drive proactive threat hunting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $177K *

Lead transformative Google Workspace initiatives, driving project success from inception to delivery. Collaborate with teams to architect scalable solutions and ensure compliance within national secur...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Optimize IT infrastructure by maintaining systems, enhancing workflows, and driving AI-powered projects. Collaborate with cross-functional teams to tackle technical challenges, ensuring seamless opera...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Lead the charge in developing agentic AI systems for a high-scale automotive SaaS platform. Own technical architecture, drive AI-driven automation, and mentor teams to deliver innovative solutions tha...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$186K - $223K *

Drive technical leadership and architectural strategy across multiple engineering teams, steering high-impact initiatives to ensure scalable, reliable, and maintainable cloud-based applications with b...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Drive the future of engineering workflows by building and delivering robust AI-driven automation and agent-based capabilities, ensuring products meet real customer needs and are reliable for complex e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$107K - $182K *

Shape the future of semiconductor technology by developing innovative thin film processes crucial for next-gen DRAM. Collaborate with teams and partners to ensure scalability and performance in cuttin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.