Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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1
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$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $104K *

Explore a dynamic role supporting clinical laboratory applications, providing technical troubleshooting and exceptional customer service to enhance user experience and satisfaction. Collaborate within...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $148K *

Advance your career by leading deployment teams to ensure the successful installation of hardware and software upgrades in consular facilities. Drive operational efficiency with meticulous planning, l...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$126K - $213K *

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $157K *

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$96K - $154K *

Empower advanced network transformation for federal clients. As a vital field technician, you'll ensure seamless deployments, troubleshoot issues, and collaborate with leading teams to enhance communi...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$103K - $145K *

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$60K - $140K *

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $160K *

Empower critical U.S. government missions by leveraging advanced support engineering techniques within highly secure and constrained environments, driving impactful solutions and collaborative improve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Champion our multi-faceted support role, driving excellence across clinical, product, and IT teams. Enhance patient care, client satisfaction, and corporate efficiency while navigating varied technica...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$66K - $109K *

Deliver exceptional remote support by troubleshooting and resolving Tier 0-2 IT incidents efficiently. Collaborate in a 24/7 operational team to enhance user experience and maintain critical systems w...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Join us to support vital IT infrastructure by resolving Tier 0-2 incidents. Collaborate with a dedicated 24/7 team, apply ITIL processes, and enhance user experience through effective incident managem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $282K *

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Lead the charge in optimizing and securing networks across data centers, offices, and cloud environments. Play a critical role in infrastructure development that supports connectivity for global partn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $125K *

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$72K - $126K *

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Architect innovative identity solutions that enhance security, drive compliance, and streamline automation across complex integrations. Collaborate with diverse teams to innovate identity architecture...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.