Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$66K - $109K *

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $135K *

Empower teams by delivering expert guidance on refrigeration systems, ensuring operational excellence and timely solutions. Engage with technicians remotely and on-site to uphold quality standards and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Drive high-quality technical support for customers, managing complex issues and engaging with teams to ensure seamless integration and troubleshooting during implementations for an enhanced user exper...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Technical Services

$92K - $171K *

Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Join a team that's driving sales and developing strategies for market growth by engaging with key clients and leveraging innovative solutions to enhance customer value and product adoption within the...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Empower key CX customers by owning relationships from pre-launch to ongoing success. As a Technical Account Manager, resolve complex issues, provide top-notch service, and ensure satisfaction and rete...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$135K - $150K *

Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$86K - $138K *

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$86K - $138K *

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$83K - $154K *

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$137K - $244K *

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $138K *

Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$96K - $205K *

Optimize customer support processes for enterprise-level solutions, enhancing operational efficiency and experience. Collaborate across teams to resolve issues, drive improvements, and ensure responsi...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Provide exceptional technical support and guidance to ensure customer satisfaction, resolve complex issues, and maintain documentation, all while empowering clients and enhancing team capabilities. Jo...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Transform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $130K *

Unlock your potential in a remote role focusing on system installation, diagnosing issues, and executing quality assurance. Collaborate on projects to enhance customer satisfaction and drive process i...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $110K *

Empower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driv...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $160K *

Join a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$99K - $164K *

Solve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $150K *

Unlock potential by driving enterprise SAP deployments and enhancing customer success. Serve as a key technical liaison, translating customer needs into product insights while demonstrating Nova's val...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.