Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$81K - $103K *

Unlock potential by planning and executing complex network engineering solutions. Collaborate with government clients to enhance network performance and security across diverse environments while ment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $120K *

Transform industrial automation solutions through technical implementation and delivery of MES/MOM, Industrial DataOps, and digital transformations. Collaborate with teams to ensure high-quality proje...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$104K - $166K *

Transform operational reliability by managing AWS production systems, ensuring high availability, automation, and seamless service delivery. Collaborate with engineering teams to enhance infrastructur...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $240K *

Champion cutting-edge software development in endpoint management, shaping high-impact solutions for diverse platforms. Collaborate to enhance patching processes and mentor engineering talent while ta...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Pioneer streamlined design and engineering processes while supporting project delivery. Manage document control, coordinate multi-discipline reviews, and ensure compliance across a dynamic portfolio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Lead high-impact ServiceNow and Cloud operations, ensuring service quality and client satisfaction while collaborating with various teams to optimize processes and manage incidents in a dynamic enviro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Accelerate progress at a leading firm by designing and analyzing Civil systems. Your expertise will ensure compliance, safety, and operational performance in mission-critical environments, working col...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$186K - $232K *

Champion complex technical sales engagements while collaborating with enterprise teams to deliver data protection solutions. Lead technical discussions, support client presentations, and foster strong...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$186K - $232K *

Drive success by delivering tailored technical solutions for enterprise sales, collaborating closely with account executives to engage stakeholders and advance customer opportunities in data security...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$231K - $257K *

Drive enterprise sales success by delivering expert technical solutions for data security and management. Collaborate with diverse stakeholders to promote adoption of cutting-edge technologies, enabli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$231K - $257K *

Elevate customer success by driving enterprise sales engagements and delivering tailored technical solutions for modern data management and security. Collaborate with cross-functional teams to ensure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $140K *

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Take ownership of a pivotal role in managing network operations, leading team initiatives, and ensuring efficient infrastructure support in a global setting, all while fostering a culture of teamwork...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in network engineering strategy and execution across the Americas. Drive modernization initiatives, manage multi-million dollar budgets, and enhance operational efficiency while foster...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$77K - $118K *

Pioneer AI-driven quality engineering, enhancing automation frameworks and validating innovative software solutions while ensuring high standards of performance, reliability, and data integrity throug...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion automation and scalability by designing cloud infrastructure, managing CI/CD pipelines, and optimizing site reliability. Collaborate with engineering teams to enhance performance, security, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $210K *

Lead the charge in forging strategic relationships and driving revenue growth by managing enterprise accounts. Leverage your sales expertise to engage C-Level executives and navigate complex sales cyc...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$107K - $201K *

Manage the full sales journey for strategic enterprise accounts, driving growth by building executive relationships and orchestrating a virtual team to secure cybersecurity deals in a competitive envi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Transform telecommunications solutions by designing complex engineering packages, collaborating with teams, and ensuring compliance while managing multiple projects to deliver client standards in the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$145K - $160K *

Transform cloud infrastructure by leading platform automation efforts and delivering self-service solutions. Collaborate across teams to enhance engineering efficacy while driving the technical direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Empower customers with hands-on training in electrical distribution. Lead impactful sessions and collaborate with experts to deliver cutting-edge content. Drive continuous improvement in training effe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Design and deliver engaging training and documentation to foster DevOps adoption and empower engineering teams. Collaborate with developers to enhance workflows with AI tools, ensuring a smooth onboar...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of DevOps by empowering developers with modern tools and workflows. Leverage your expertise to create engaging content, train teams, and build a vibrant community, enhancing productiv...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $115K *

Drive technical discovery and solution strategy in collaboration with Sales, addressing complex customer use cases while delivering tailored product demonstrations and managing end-to-end evaluations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion developer engagement by enhancing cloud platforms and DevOps workflows. Blend technical expertise with communication skills to empower engineers through training, content creation, and commun...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.