Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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1
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$112K - $231K *

Drive enablement initiatives for our sales teams in AMER, enhancing their skills and knowledge, facilitating onboarding, and collaborating globally to boost productivity and go-to-market success in th...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $190K *

Partner with us to enhance customer solutions by leveraging your technical expertise in VFDs and motors. You'll mentor engineers and ensure customer satisfaction while driving sales and fostering stro...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$130K - $170K *

Join a team that's redefining operational excellence through robust cloud-native platform engineering. Your expertise will ensure scalability, security, and high availability while driving automation...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$101K - $157K *

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$57K - $106K *

Optimize customer experiences by providing expert troubleshooting, installation, and maintenance of software solutions in a dynamic service environment while building strong relationships with clients...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$101K - $150K *

Advance engineering efficiency by leading CI/CD efforts, automating processes, and collaborating across teams to solve complex issues while exploring innovative tools and techniques for optimal perfor...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the automation efforts for enhancing testing processes by architecting frameworks and developing automated tests. Collaborate with QA teams to optimize testing practices and ensure high-quality p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$137K - $190K *

Build secure and scalable cloud environments by leading cloud security initiatives, enhancing security posture, mitigating risks, and fostering collaboration across infrastructure and engineering team...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $105K *

Shape customer experiences by driving technical support and onboarding initiatives. Collaborate with teams to resolve issues, perform health checks, and ensure customer success, leveraging expertise t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$104K - $166K *

Contribute to innovative software development solutions while collaborating with multidisciplinary teams. Utilize your expertise in cloud technologies and agile methodologies to enhance system functio...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$86K - $138K *

Lead the charge in modernizing software applications by designing and implementing Java-based solutions aimed at enhancing automation, security, and system performance across business processes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $106K *

Contribute to software development efforts by managing Java components, enhancing legacy systems, and implementing modern cloud practices. Collaborate with senior developers to deliver high-quality so...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $250K *

Transform mission critical operations as a Senior Mechanical Advisor, managing commissioning services, conducting audits, and providing technical training and guidance to ensure operational efficiency...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$72K - $93K *

Join a team that's dedicated to delivering exceptional on-site support and resolving technical issues. Leverage your experience to enhance customer satisfaction with effective problem-solving and coll...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Elevate your career by tackling complex cloud migration and server issues. In this role, you will enhance infrastructure deployments and troubleshoot Windows Server and networking problems, supporting...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $125K *

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Partner with us to enhance our payment gateway services by developing and maintaining microservices in Java/Spring Boot, collaborating across teams to deliver reliable solutions for our diverse custom...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Lead innovation as a senior technical strategist, creating R&D strategies and aligning them with business goals. Drive collaboration across teams to enhance product development and manage technology i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Manage complex litigation support projects remotely, overseeing staff and coordinating case activities. Play a key role in ensuring effective communication with clients and attorneys while executing d...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$93K - $155K *

Drive excellence as a senior technical instructor, enhancing training programs for BWRX-300 technology. Foster compliance and effective learning through robust program development, instruction, and co...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$143K - $266K *

Lead the development of a cutting-edge Cluster management platform, ensuring robust access control, security, and scalability. Collaborate across teams to drive architectural continuity and mentor eng...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $200K *

Pioneer innovative solutions in a dynamic environment, applying AI and automation to enhance go-to-market strategies and streamline operations across Sales, Marketing, and Customer Success teams...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

Join a team that's dedicated to enhancing customer success through technical expertise, strategic support, and continuous relationship building. Your role will bridge customer needs with product offer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$145K - $188K *

Drive impactful change in platform engineering by owning complex programs across Developer Experience and Infrastructure. Collaborate with teams to enhance developer productivity and ensure successful...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Optimize system reliability and performance by troubleshooting and enhancing control systems in baggage handling environments, collaborating across teams to drive operational excellence and customer s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.