Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$170K - $245K *

Take ownership of integrating security in CI/CD pipelines, ensuring secure cloud operations while empowering engineering teams at speed. Collaborate to fortify security architecture and manage vulnera...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$61K - $99K *

Join our team to design and oversee Outside Plant projects using GIS. Collaborate with various stakeholders to ensure timely project completion while upholding standards in telecommunications across m...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$85K - $134K *

Drive operational excellence as an Optical Engineer, troubleshooting and optimizing network performance across diverse optical systems. Collaborate with teams to ensure service restoration, empower co...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$98K - $163K *

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$76K - $128K *

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$161K - $237K *

Innovate and lead large-scale cloud engineering projects, shaping strategies and driving automation to enhance performance and efficiency across IT infrastructure. Collaborate cross-functionally to de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Champion the execution of airplane certification for the Boeing 777X, collaborating across functions to ensure compliance with rigorous regulations while authoring pivotal certification documents and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$83K - $92K *

Optimize testing processes by developing automated solutions that enhance efficiency, streamline project deadlines, and improve communication across teams in a fast-paced, federal environment for the...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Collaborate with cross-functional teams to develop, test, and support innovative applications using .NET technologies enhancing user experiences through high-quality software solutions...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $135K *

Join us to shape the future of cloud infrastructure by building and owning the observability pipeline for our datacenter hardware. This role requires refining raw telemetry into actionable insights cr...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Unlock potential by designing and building robust full-stack solutions, ensuring platform reliability and scalability. Collaborate within a talented team to tackle complex problems that affect enterpr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Optimize field operations by leading dynamic teams in the installation, maintenance, and supervision of critical AC and DC power systems. Ensure efficiency and compliance while enhancing team performa...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $250K *

Elevate operational excellence in electrical infrastructure for hyperscale AI data centers. Lead audits, ensure readiness, and drive improvements, bridging operations, design, and construction to main...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $211K *

Champion your sales expertise to enhance revenue and impact within the HPLC workflows. Drive strategy, manage complex accounts, and lead initiatives to foster customer relationships while promoting cu...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Advance quality assurance by supporting standardized systems across global plants. Facilitate compliance, audits, and improvement processes while leading projects and mentoring teams. Ensure top-tier...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$220K - $260K *

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Pioneer advanced optical assembly processes to drive product quality, manufacturing readiness, and scalability. Collaborate across teams to integrate solutions, refine processes, and oversee quality e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$175K - $200K *

Serve as a key technical resource, leveraging cybersecurity expertise to support sales of our Managed Detection & Response solutions. Collaborate with partners and customers to deliver tailored presen...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Optimize and support the design of robust databases for a large-scale IVR and contact center platform, ensuring high performance, reliability, and scalability while collaborating with cross-functional...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Elevate efficiency by analyzing workflows to identify automation opportunities. Collaborate with cross-functional teams to enhance documentation and governance processes through reusable AI prompts an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $170K *

Elevate your career by guiding clients through ServiceNow's transformative journey. As a Principal Technical Consultant, you will shape business processes, deliver technical solutions, and empower tea...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$153K - $166K *

Invent scalable cloud solutions that modernize workforce tools, applying deep engineering skills and AI expertise to enhance operational efficiency for millions of students and schools. Collaborate ac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Lead the charge in driving strategic Professional Services sales, guiding clients through complex engagements to achieve business transformations and long-term growth. Collaborate with diverse teams t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team as you tackle complex technical challenges, ensuring system stability and performance. Provide exceptional support, collaborate with engineers, and enhance IT processes in a fully...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.