Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$113K - $170K *

Drive customer satisfaction by overseeing advanced troubleshooting, installations, and repairs of electronic equipment. Mentor junior engineers and manage escalations, ensuring compliance and effectiv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $240K *

The Senior Sales Engineer will play a crucial role in enhancing the effectiveness and productivity of the Sales Team by partnering with Strategic Account Executives for product demonstrations and cust...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$91K - $165K *

Drive opportunities as a Field Applications Engineer, using technical expertise to influence design decisions and support sales initiatives. Engage with customers, manage relationships, and collaborat...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $200K *

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Execute impactful engineering projects in HVAC, plumbing, and fire protection, mentoring a capable team while ensuring high-quality design and technical standards are met. Collaborate across disciplin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Innovate in a dynamic, remote team environment by developing software solutions in Aerospace & Defense. Leverage your coding expertise to drive projects, collaborating with engineers to meet customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $144K *

Lead the charge in enhancing customer success through strategic post-sales management, technical oversight, and executive relationship building for high-value accounts to drive retention and optimal p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$71K - $107K *

Drive customer satisfaction by evaluating, diagnosing, and repairing complex biomedical equipment, while collaborating with hospital staff to ensure service excellence and compliance with policies and...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in designing scalable software solutions while mentoring engineers and driving complex projects. Collaborate with cross-functional teams to enhance product features and deliver high-qu...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K *

Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Empower customers by supporting the technical sales cycle, demonstrating product capabilities, and educating partners. Develop hands-on expertise, work closely with senior engineers, and grow into han...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform quality assurance practices by designing and implementing innovative test automation frameworks, optimizing processes, and leading teams to enhance product reliability and scalability in a d...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Drive the integration of oncology information systems, enhancing healthcare workflows. This role involves technical setup, system interfacing, and collaboration with healthcare teams to ensure efficie...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$116K - $146K *

Join as a Technical Account Manager, providing expert support to key customers, resolving complex issues, and delivering proactive solutions to enhance system reliability. Collaborate across teams to...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Unlock potential by leveraging your CPG expertise to identify customer pain points and craft tailored solutions that drive success. Collaborate with sales teams to transform complex workflows into cle...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Empower clinicians by leading the support program for effective system usage. Manage end-to-end support operations, translating technical challenges into actionable solutions while scaling user suppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $136K *

Empower customers and colleagues by providing exceptional HVAC technical support, managing inquiries through Salesforce, and fostering strong relationships to enhance operational excellence and produc...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading technical engagements that bridge business needs and technology solutions. Collaborate with customers to design and implement innovative solutions tailored to enhance secur...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate the sales process by leading technical engagements, designing tailored solutions, and bridging business needs with technology in a customer-facing role focused on cybersecurity. Become a trust...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate the sales process by leading technical engagements and providing tailored cybersecurity solutions that bridge business needs and technology. Collaborate with cross-functional teams to deliver...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive your career with a pivotal role in bridging technical solutions and business needs, leading sales processes in cybersecurity through effective communication and hands-on implementation and suppo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower progress at the intersection of business and technology by leading technical engagements, crafting tailored solutions for customer security challenges, and providing support through implementa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate security by engineering cloud infrastructures with a focus on Azure and AWS. Design and implement security architectures, automate operations, and lead technical discussions, ensuring complian...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the delivery of technical services and solutions in turbomachinery, ensuring quality and safety standards while fostering customer relationships. Operate independently or with project teams to en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.