Service Desk Manager Jobs in Toronto, ON

Transform technology initiatives by leading complex projects and enhancing governance practices. Collaborate with cross-functional teams to drive strategic value across infrastructure, cybersecurity...

Lead the charge in delivering enterprise-priority projects, ensuring timely outcomes within scope and budget. Oversee integrated planning, risk management, and financial oversight while mentoring juni...

Collaborate with the Service Transition Lead to define and draft the operating model and service transition artifacts for a major cloud migration in a contact centre, ensuring operational readiness ac...

Empower the future of service transition by defining operating models and artifacts for a major contact centre migration. Collaborate closely with stakeholders to ensure operational readiness and driv...

Analyze and drive the service transition for a major contact centre migration to the cloud. Collaborate closely with the Service Transition Lead to draft essential artifacts, conduct interviews, and e...

Elevate the global sales enablement strategy by architecting an AI-first model that drives seller readiness, engagement, and performance across diverse regions, ensuring alignment with revenue goals a...

Lead a dynamic team to enhance identity management processes, ensuring compliance and security across global operations. Drive initiatives that optimize access controls and improve client relationship...

Empower secure design initiatives by leading the delivery of SSDLC processes, enhancing cybersecurity across business applications and technology projects while managing stakeholder relationships and...

Lead the charge in delivering complex enterprise data initiatives, ensuring strategic alignment across teams. Your role will involve planning, risk management, and stakeholder engagement, driving succ...

Join a team that's driving digital transformation by leading complex transitions of workplace solutions. You'll coordinate cross-functional efforts, manage stakeholder relationships, and leverage AI t...

Unlock potential by leading the Legal Technology Enablement team, driving efficiency and innovation in legal operations. Collaborate with diverse teams to manage technology solutions, ensuring complia...

Lead quality assurance efforts for FNZ platform releases, managing testing phases and teams. Collaborate with stakeholders to ensure comprehensive test coverage and maintain high standards of quality...

Advance clinical trial initiatives by managing projects from inception to completion. Collaborate with diverse teams to ensure successful execution, adherence to timelines, and budget management while...

Manage and orchestrate medical equipment projects from planning to close-out, ensuring effective stakeholder communication and integration of technology in a dynamic healthcare environment...

Drive successful program implementations by managing transitions into Business-As-Usual operations. Collaborate with cross-functional teams to ensure readiness, alignment, and stabilization of new ini...

Elevate operational excellence by leading a 24/7 Technology Operations Centre, ensuring reliability and performance of critical services. Drive strategic initiatives, foster team development, and impl...

Lead and manage the installation workforce, ensuring timely, budget-compliant project execution while maintaining quality standards. Collaborate with cross-functional teams and mentor staff to drive o...

Lead the charge in ITSM Change Management, ensuring technology changes are assessed and executed with minimal risk. Collaborate with cross-functional teams to enhance stability and efficiency in produ...

Lead the charge in transforming IT Managed Services by overseeing infrastructure migration to AWS, enhancing security, and fostering team growth while ensuring top-tier service delivery across North A...

Manage a dynamic Customer Support team, driving service quality and operational efficiency. Oversee daily operations, enhance performance metrics, and implement automation to elevate customer satisfac...

Shape the future by leading technology product delivery, ensuring quality and customer satisfaction while collaborating with stakeholders to define project goals and resource needs. Drive operational...

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Lead the charge in enhancing customer satisfaction through proactive and reactive incident management. Oversee complex problem resolution while coordinating with internal teams and partners to deliver...

Optimize product strategy and delivery for AI-driven digital workflows. Collaborate with cross-functional teams to enhance user experience and operational efficiency, translating business needs into i...

Drive exceptional service delivery by leading a technical support team, optimizing operations, and ensuring swift resolution of end-user issues while fostering user satisfaction and continuous improve...