Service Desk Manager Jobs in Chicago, IL

Unlock your potential by leading a dynamic customer service team. Drive strategic initiatives that enhance customer experience while fostering team growth and achieving organizational goals. Be the co...

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...

Join a team that's dedicated to enhancing IT service management processes. Collaborate with stakeholders to document, analyze, and improve service delivery, ensuring effective operations and continual...

Take ownership of a 24x7 Security Operations Center, leading a team of SOC analysts. Drive performance, manage client relationships, and ensure high-quality investigations while fostering team develop...

Lead the charge in developing AI cybersecurity strategies, guiding clients through governance frameworks and risk models while managing cross-functional teams to ensure effective implementation and co...

Drive contract delivery and optimization for member accounts, ensuring value realization through data analysis and cross-functional collaboration. Manage project execution, stakeholder engagement, and...

Elevate customer service operations by leading a dedicated team, ensuring high-quality support and performance across the region. Drive operational excellence and foster collaboration between customer...

Lead the planning and execution of multiple ServiceNow projects, ensuring timely delivery and stakeholder alignment. Drive workflow migrations and compliance initiatives while collaborating across tea...

Drive impactful transformation by managing project workstreams and enhancing governance in complex programs. Collaborate with cross-functional teams and stakeholders to ensure successful execution and...

Lead the charge in transforming complex data into actionable insights. Collaborate with stakeholders to develop impactful dashboards and analytics that drive business decisions and foster continuous i...

Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...

Innovate by leading global Credit & Collections operations, driving cash performance, and managing customer credit risk. Collaborate with cross-functional teams to enhance processes, ensure compliance...

Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...

Take ownership of a high-performing Managed Services operation, leading a diverse team to enhance customer support, streamline endpoint management, and drive operational excellence in a 24/7 service m...

Elevate your career by leading complex identity governance implementations. Own the technical vision, guide teams, and build trusted client relationships while ensuring project delivery aligns with bu...

Transform your career by leading MES initiatives that enhance operational excellence and drive digital supply chain solutions. Collaborate with cross-functional teams to optimize manufacturing process...

Join us to lead the development and implementation of a comprehensive physical security program, ensuring the safety of employees and assets across multiple locations while managing security systems a...

Lead the charge in driving growth and mentoring a team of Customer Solutions Architects while balancing execution with strategic sales planning and performance analysis to enhance customer engagement...

Join a dynamic team as you drive the development of innovative digital products, leveraging AI technologies to enhance customer experiences and achieve strategic goals through collaborative execution...

Join a dynamic team to oversee complex enterprise implementations, ensuring successful delivery across multiple departments. Leverage AI tools and project management expertise to enhance stakeholder e...

Elevate your career by leading ServiceNow HRSD transformations. Collaborate with cross-functional teams to design, implement, and optimize HR solutions, ensuring effective project delivery and enhance...

Advance your career by leading physical security solutions, driving operational excellence, and fostering team development. Collaborate across functions to enhance client outcomes and achieve strategi...

Champion technology security and governance by leading compliance initiatives, managing risk, and enhancing internal controls. Collaborate across departments to ensure effective security practices whi...

Empower your career by driving value for customers through data-driven insights and strategic engagement. Collaborate across teams to articulate and measure the financial impact of our AI platform, en...