Service Desk Manager Jobs in Austin, TX

Shape the future of global telecommunications by leading strategy, architecture, and operations for voice and video infrastructure, ensuring reliable and cost-effective communication services aligned...

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

Optimize document control processes by leading the Information Branch, ensuring accurate and accessible records management for a major industrial program while coordinating with various stakeholders a...

Empower customer success by guiding strategic clients through onboarding, implementation, and growth. Collaborate cross-functionally to enhance product value and ensure satisfaction, retention, and op...

Transform client operations by leading teams, optimizing processes, and enhancing service delivery. Drive business results through strategic project management and data analytics while fostering a cul...

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

Drive product strategy and execution for ConnectWise platforms, collaborating with cross-functional teams to enhance development, analyze market trends, and ensure effective solutions that align with...

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

Lead hands-on technical delivery while mentoring your team to enhance their skills. Engage in solution design, implementation, and troubleshooting, ensuring high-quality outcomes and fostering a colla...

Unlock potential by leading a dynamic team of developers to deliver high-quality software solutions, collaborating with stakeholders, and driving strategic project initiatives while fostering a cultur...

Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...

Lead the charge in defining and executing a modern identity strategy for a large enterprise, enhancing IAM maturity and user experience while managing diverse identity and security technologies across...

Contribute to the transformation of customer experience through hands-on development and delivery of the NICE CXone WFM software platform, leveraging both technical and consulting expertise to drive c...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Join a team that's redefining workplace dynamics by integrating AI into daily operations. You'll drive strategic and tactical initiatives, enhancing employee capabilities and fostering a culture of co...

Unlock potential by managing complex IT projects, ensuring timely completion and customer satisfaction through data analysis and effective communication across teams...

Unlock customer potential by driving engagement and satisfaction throughout their journey. Manage accounts, foster relationships, and ensure value realization to support retention and growth in a dyna...

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...

Empower customer satisfaction by managing complex programs, bridging engineering and supply chain teams, and ensuring operational excellence through effective governance and communication with enterpr...

Lead transformative AI security strategies, guiding teams to tackle complex governance and risk challenges while ensuring alignment with client objectives and regulatory requirements. Drive high-quali...

Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...

Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...

Transform the future of AI infrastructure by leading network architecture design, optimizing performance, and collaborating with partners to deliver cutting-edge solutions that drive innovation in dat...

Join our team to provide advanced support as a Senior Network Engineer, overseeing complex issues across multiple technologies and enhancing network performance for diverse client environments. Drive...