Customer Service Manager Jobs in Washington, DC

Shape the future of retail by leading operations, enhancing customer experiences, and managing teams. Drive efficiency and excellence in a dynamic environment, ensuring high standards in service and c...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Lead enterprise communications initiatives, managing VoIP, VTC systems and infrastructure to ensure reliable voice and video services, while aligning technologies with operational goals and mentoring...

Strategize to lead a high-performing contact center team, driving excellence in sales conversion, operational efficiency, and technology adoption. Oversee performance management, team development, and...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Champion exceptional service excellence by managing multiple routes and nurturing customer relationships. Elevate team performance and explore growth opportunities while ensuring compliance and operat...

Develop and manage customer relations while overseeing service operations and route performance. Lead and train personnel to drive business growth, ensure compliance, and maintain fleet efficiency acr...

Manage a portfolio of ~35 high-touch enterprise accounts, ensuring clients optimize software value while fostering senior-level relationships and implementing data-driven solutions to enhance customer...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Join a dynamic environment to lead Client Services and Dispatch teams, ensuring operational excellence and service quality. Develop high-performing teams through coaching and strategic oversight while...

Lead a team to create and deliver impactful professional learning experiences for virtual schools, ensuring quality, collaboration, and effective implementation across diverse educational settings...

Pioneer your career by managing operations and driving financial success while enhancing patient experiences in a dental practice dedicated to children's health. Establish effective systems and lead a...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Empower program success by leading quality assurance, compliance, and internal audits. Drive continuous improvement initiatives and ensure all deliverables meet the highest standards in a complex fede...

Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's dedicated to enhancing major accounts through strategic planning, client relationship management, and direct support. This role requires field engagement to ensure high levels of sa...