Customer Service Manager - Store Admin - 0109

Giant Food

$63K — $97K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in grocery or big box retail management
  • Strong background in team management and departmental oversight
  • Proficient in essential retail operations like scheduling and inventory management
  • Excellent knowledge of employment laws and interview practices
  • Bachelor's Degree in a related field such as Business or Finance
  • Strong communication, leadership, and organizational skills
  • Experience in community relations management

Responsibilities

  • Lead store operations and ensure compliance with company standards
  • Manage staff schedules, orders, and inventory levels
  • Conduct P&L analysis to support financial decision-making
  • Implement effective personnel management strategies
  • Facilitate hiring and training processes while adhering to labor laws
  • Develop and maintain community relations programs
  • Collaborate with regional teams to achieve strategic goals

Benefits

  • Career advancement opportunities within the company
  • Professional development through training and education programs
  • Engagement in community service and charitable initiatives
  • Participation in Business Resource Groups for networking and support
  • Supportive company culture focused on employee well-being
  • Flexible scheduling to accommodate personal needs
Full Job Description
Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
Experience managing people, departments and/or whole stores
Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel managementKnowledge of employment law, interview techniques, and general retail hiring practices
A Bachelor's Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
Excellent communication, interpersonal, leadership, and organizational skills' the ability to acquire and keep the confidence of associates, customers, and management alike
Experience managing an effective community relations program
Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)

Pay Range: $63,000 - $97,450

Please note: If you do not meet these qualifications, and you are interested in pursuing a career with Giant Food, please apply for other store level positions at https://giantfood.careerswithus.com/ by clicking "Stores"

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