Service Delivery Manager Jobs in Worcester, MA

Join a dynamic team to manage complex projects, ensuring quality control and timely deliverables while coordinating with engineers and stakeholders. Drive continuous improvement and provide analytical...

Lead the charge in service delivery for institutional clients by overseeing a dedicated team, maximizing business results, and enhancing client relationships through strategic management and developme...

Drive innovative sales strategies to expand and acquire key accounts, forging lasting relationships while meeting client needs and achieving shared success in a dynamic, technology-driven environment...

Drive successful implementation projects by managing teams, timelines, and stakeholders effectively. Ensure project goals align with business objectives and deliver measurable outcomes through strateg...

Join a dynamic team to design innovative cloud contact center solutions, leveraging expertise in AWS and Zendesk. Collaborate with sales teams to deliver exceptional customer experiences while guiding...

Join a team that's transforming cloud contact center solutions through innovative architecture. Leverage your technical expertise to craft tailored strategies, support customer engagement, and collabo...

Drive the success of Managed Services teams by overseeing operational excellence, guiding performance, and enhancing customer outcomes through strategic collaboration and targeted process improvements...

Lead the charge in cultivating innovative UX solutions by managing a dynamic team of designers. Collaborate with cross-functional leaders to shape strategic platform access and achieve high-quality ou...

Join us in transforming revenue cycle management through an Epic EHR implementation. This role involves project planning, stakeholder engagement, and leadership collaboration to ensure optimal system...

Shape the future of operations management by leading client-focused teams, optimizing revenue cycle performance, and ensuring seamless communication across billing, collections, and claim resolution w...

Empower operations excellence by leading multi-site teams, enhancing performance, and ensuring client satisfaction through strategic oversight and effective management practices...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Join our team as you lead the implementation of Warehouse Management Systems, ensuring successful project delivery from design to launch. Collaborate with stakeholders to meet business needs and drive...

Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...

Join a team that's driving innovation in billing and data platforms. As a Senior Product Owner, you'll lead agile delivery, manage complex features, and ensure high-quality releases while collaboratin...

Join us to lead customer engagement, drive growth, and foster trusted relationships as you guide clients in maximizing their investments and navigating their unique business challenges for exceptional...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Lead the charge in culinary excellence by managing a dynamic team, ensuring high-quality food service, and adhering to health regulations while fostering a positive client relationship and operational...

Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...

Deliver impactful technology programs by modernizing execution with AI-driven tools and processes. You will coordinate cross-domain efforts, manage risks, and establish governance for seamless program...

Transform healthcare through digital innovation by providing strategic leadership in technology adoption, modernization, and integration. Drive enterprise-wide improvements in client access, operation...

Shape the future of global mobility and immigration by partnering with employees and leaders to streamline processes, ensuring compliance and an equitable experience throughout the employee lifecycle...

Unlock your potential as you lead global training operations. Manage cross-functional teams to enhance onboarding experiences, optimize performance metrics, and build leadership capacity across North...

Lead a strategic portfolio within a large-scale transformation, ensuring delivery excellence across multiple programs and managed services while driving innovation through AI-native practices and oper...

Elevate client satisfaction by expertly managing the full lifecycle of UCaaS projects. Lead technical delivery, coordinate teams, and ensure on-time, on-budget completion to foster seamless transition...