Service Delivery Manager Jobs in Washington, DC

Execute IT project lifecycles with oversight, governance, and detailed reporting to drive successful implementations and stakeholder engagement in technology solutions and project management processes...

Provide enterprise-level system administration and technical support, ensuring optimal performance, security, and compliance of Microsoft Azure, Active Directory, and Microsoft 365 environments while...

Take ownership of the end-to-end incident management lifecycle, ensuring rapid detection and resolution of IT incidents across a 24x7 hybrid environment. Collaborate with diverse teams to drive servic...

Drive successful Enterprise onboarding for complex customer accounts. Lead consultative discovery, configure technical foundations, and ensure effective resource integration while mentoring team membe...

Advance your career by managing enterprise accounts, driving adoption, and ensuring satisfaction through strategic partnerships and hands-on customer engagement. Collaborate cross-functionally to deli...

Drive the enterprise incident management lifecycle, ensuring swift detection, escalation, resolution of IT incidents. Work within a 24x7 hybrid environment, collaborating across teams to minimize busi...

Empower teams by leading complex IT project initiatives, ensuring timely delivery and stakeholder alignment. Drive strategic improvements using innovative methodologies and foster collaboration among...

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...

Unlock potential by managing and enhancing customer relationships through expert engagement and strategic solutions, ensuring satisfaction and driving retention for medium to large commercial accounts...

Advance your career by leading the Experience Design team in operational coordination, talent development, and fostering cross-functional partnerships to enhance design practices in an evolving AI-nat...

Join a team that delivers agile solutions to automate critical workflows for a high-profile government initiative. As Scrum Master, guide a diverse team to streamline processes with efficiency, ensuri...

Innovate ITSM processes using ServiceNow while optimizing ITIL practices and ensuring contract compliance. Collaborate cross-functionally to enhance service reliability and drive continuous improvemen...

The Incident Manager III will support onsite incident response for U.S. Government agencies facing cyber-attacks, focusing on investigation, mitigation, and service restoration. This role involves man...

Transform customer experiences by delivering technical insights and tailored solutions for our IoT platform. Collaborate cross-functionally to ensure adoption, drive value, and foster long-term partne...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

Shape the future of partner operations by optimizing processes, enhancing partner experiences, and leading cross-functional initiatives. Bring your expertise to design scalable solutions that drive op...

Shape the future by driving AI product development in identity security. Collaborate across teams to translate market insights into impactful solutions, ensuring enterprise-grade products that address...

Transform operations by coordinating daily activities, staffing, and quality across a large team. Ensure continuous management and optimal performance while addressing challenges and converting data i...

Manage IT operations ensuring compliance, reliability, and security across all infrastructure environments. Oversee staff, cloud services, and security controls while supporting incident response and...

Join the charge in managing critical cybersecurity programs, ensuring effective contract performance and risk management while leading the transformation towards automated solutions in a fast-paced fe...

Accelerate progress at the forefront of service delivery by leading a high-performing technical team, implementing strategic initiatives, and driving customer satisfaction through innovative solutions...

Lead the charge in defining and evolving the product strategy for SAP S/4HANA Distribution & Transportation, ensuring scalable logistics solutions that support global retail and omnichannel growth whi...

Transform IT operations by managing computer systems and enhancing mission success in a dynamic environment. Collaborate with teams to troubleshoot issues and deliver exceptional customer experiences...