Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$92K - $154K *

Champion end-to-end program delivery for rack integration operations, ensuring seamless production scheduling, materials coordination, and quality assurance while collaborating with cross-functional t...

North Carolina, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $105K *

Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...

Pittsfield, MARemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $136K *

Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform the landscape of healthcare services by leading a national team, driving strategic initiatives, and ensuring compliance while enhancing patient admissions and marketing efforts across divers...

Concord, NHRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by providing strategic technology leadership to clients, translating business needs into actionable technology roadmaps and budgets. Collaborate with executives to enhance productivit...

British Columbia, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform safety data management by leading AI/ML initiatives, ensuring compliance with regulatory standards, and driving efficiencies in pharmacovigilance processes through innovative technology solu...

North Carolina, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$190K - $250K *

Take ownership of sales performance and operations at a global scale. Drive discipline and execution across complex enterprise sales cycles while partnering with leadership to optimize strategies and...

Boston, MARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by driving technical integration and validation for Ambient AI Scribe initiatives. Collaborate with clinical teams to enhance workflows, troubleshoot issues, and ensure operational re...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$190K - $246K *

Unlock potential by driving new business and expanding market presence through disciplined prospecting and strategic sales initiatives. Collaborate with teams to ensure customer satisfaction and achie...

Salt Lake City, UTRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team to coordinate technical specialists, manage project workflows, and ensure timely delivery of quality solutions. Collaborate with management and troubleshoot issues while optimizing...

South Carolina, USRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$104K - $200K *

Lead strategic talent management initiatives, fostering relationships and driving diversity. Collaborate across teams to enhance organizational health and performance, ensuring compliance and deliveri...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $185K *

Unlock business growth by leading technical scoping, managing client relations, and guiding consultants. This hybrid role integrates project management with hands-on consulting to ensure accurate prop...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$94K - $118K *

Champion client success by managing strategic Enterprise accounts, driving growth through innovative solutions and collaboration. Leverage AI tools to transform workflows and enhance client relationsh...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$500K+*

Accelerate progress at driving new enterprise sales for AI platforms, owning the full sales cycle from prospecting to closing. Engage with CXOs across key industries to deliver measurable business out...

United StatesRemote

4 days ago

  •   11 - 15 years exp.  •   Information Technology

$500K+*

Transform enterprise sales by driving new logo acquisition for our AI platform. Own the full sales cycle, from prospecting to closing, while building relationships with key executives in target indust...

United StatesRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in delivering innovative AI and Agentforce solutions, managing implementation projects with a focus on customer success. Collaborate with teams to ensure strategic planning and executi...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Advance your career by leading complex divestiture initiatives. Drive alignment and manage interdependencies in a transformative environment, ensuring successful execution across varied business funct...

Phoenix, AZRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $189K *

Architect comprehensive testing strategies and oversee automation efforts for a vital supply chain management system. Lead a team to ensure effective test cycles and enhance capabilities, delivering a...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$119K - $215K *

Lead the charge in enhancing online strategies for government organizations, ensuring customer satisfaction and growth. Manage projects from pre-sales to delivery, leveraging cutting-edge technology t...

Cambridge, MARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $173K *

Join a team that's transforming manufacturing through digital solutions. Lead cross-functional initiatives, drive process improvements, and ensure seamless integration of technology to enhance operati...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in optimizing procurement processes for federal contracts, ensuring compliance and efficiency. Collaborate with stakeholders to source, negotiate, and manage vendor relationships, driv...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $177K *

Unlock potential by leading cross-functional teams to shape product strategy, drive growth, and enhance customer value through data-driven insights and innovative solutions across the full product lif...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$138K - $201K *

Transform provider analytics by leading data-driven insights for contracting, performance, and network strategy. Collaborate with cross-functional teams to enhance network adequacy and drive strategic...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$94K - $151K *

Build strategic partnerships and drive growth for a portfolio of major retail accounts. Own the full account lifecycle, develop tailored solutions, and lead cross-functional teams to deliver exception...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape the future of content discovery by leading product operations and program management. Drive efficiency and innovation across teams, ensuring seamless collaboration and execution of high-impact i...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.