Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$150K - $180K *

Lead a dynamic account management team, driving strategic relationships with major health systems. Foster high-touch engagement, ensuring customer success and operational excellence while directly man...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$90K - $115K *

Accelerate customer success by fostering relationships, driving engagement, and ensuring satisfaction. Collaborate with teams to enhance service delivery and support clients in achieving their goals t...

Boston, MARemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$138K - $179K *

Champion strategic solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and fostering long-term relationships to achieve revenue targets and business growth in assi...

New Orleans, LARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Accelerate progress at the intersection of technology and sales by engaging C-level executives in complex solution discussions. Drive business growth through strategic account management and advanced...

Little Rock, ARRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Champion complex solution sales by engaging C/S-Level clients, driving adoption of advanced technologies, and developing strategic account plans to achieve revenue targets while fostering long-term re...

Topeka, KSRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $179K *

Help us drive strategic solution sales by engaging C/S-Level clients, leveraging deep industry knowledge to foster relationships and deliver advanced technology solutions that meet business needs and...

Oklahoma City, OKRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $173K *

Lead the transformation of identity lifecycle management by optimizing IAM processes, ensuring seamless integration with cloud-native solutions, and driving strategic initiatives that enhance security...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $150K *

Shape impactful healthcare solutions by leveraging your Epic Professional Billing expertise. Collaborate with diverse teams to optimize systems, enhance workflows, and drive meaningful results for cli...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$156K - $240K *

Advance your career with a pivotal role driving Databricks solutions, fostering collaboration across teams, and optimizing data architectures. Leverage your expertise to deliver AI-driven innovation a...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by guiding health systems through the eHealth Exchange onboarding process. Ensure seamless implementation, provide exceptional customer service, and enhance interoperability in health...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$112K - $193K *

Transform healthcare technology by leading product strategy and execution for a revenue integrity solution. Drive innovation, engage stakeholders, and optimize outcomes to enhance hospital operations...

Draper, UTRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $95K *

Join a team that's driving project success in commercial environments. Support project management tasks, coordinate resources, and ensure compliance while collaborating with diverse stakeholders to ac...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Join a team that's driving growth in professional services sales. You'll engage clients, develop tailored solutions, and collaborate across teams to ensure customer success and satisfaction while achi...

Montreal, QCRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in driving technology sales by developing strategic territory plans, engaging executive decision-makers, and leveraging industry relationships to deliver innovative solutions and accel...

Tempe, AZRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $179K *

Join our team to provide advanced application support for WMS and ERP systems, ensuring operational stability. Collaborate with cross-functional teams to troubleshoot, manage escalations, and improve...

Dallas, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $220K *

Elevate your career by leading complex programs that enhance secure operations. Collaborate with cross-functional teams to drive strategic initiatives, ensuring high-quality delivery and operational e...

Bentonville, ARRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Join a dynamic team where you'll lead complex technical programs, align cross-functional goals, and drive operational excellence. Bring your skills in program management, system design, and stakeholde...

Bentonville, ARRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$188K - $230K *

Transform strategic visions into reality by owning product lifecycle from ideation to impact. Collaborate across teams to deliver innovative solutions, drive customer satisfaction, and ensure business...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Join a team that drives growth and profitability by managing relationships with mid-tier brand partners, balancing multiple priorities, and helping brands seize opportunities in resale for maximum GMV...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Shape the future of customer success by leading a global team to enhance client relationships, drive retention, and foster growth in the SMB segment. Collaborate cross-functionally to optimize process...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Engage with enterprise clients to drive product adoption and maximize value from legal tech solutions. Act as a trusted advisor, translating customer needs into actionable strategies while ensuring a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $116K *

Elevate your career by developing innovative ServiceNow solutions, collaborating with stakeholders to enhance IT service management and optimize performance. Make a difference in a team-focused enviro...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$200K - $250K *

Transform the defense technology landscape as a co-founder and CEO, driving strategy, capital formation, and business development for an innovative training platform. Lead a dynamic team to secure con...

Arlington, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$88K - $147K *

Oversee project financial performance and analytics, ensuring effective management across complex contracts. Collaborate with teams to enhance processes and deliver actionable insights, driving operat...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $130K *

Transform operational efficiency by leading process improvement initiatives, analyzing performance metrics, and collaborating with cross-functional teams to implement sustainable solutions that align...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.