Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$125K - $150K *

Transform business operations by leading systems and technology initiatives that enhance efficiency, drive AI enablement, and streamline processes across the organization, ensuring a robust foundation...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Shape the future of API management by designing and deploying robust solutions across diverse environments, ensuring seamless integration and operational excellence while mentoring clients to maximize...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $90K *

Lead the execution and optimization of programmatic campaigns, collaborating with clients and teams to drive performance. Mentor junior staff while managing complex projects in a dynamic retail enviro...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $165K *

Transform client relationships and drive revenue growth by managing existing accounts and prospecting new opportunities in designated regions. Leverage consultative sales skills to deliver tailored so...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$135K - $160K *

Lead cross-functional programs to enhance a high-performance cloud platform. Drive strategic initiatives, mentor teams, and improve engineering productivity while collaborating closely with software e...

New York City, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$210K - $260K *

Unlock potential by leading the strategic direction of Workday AMS, overseeing client delivery, service quality, and operational excellence while driving growth and team development across diverse sec...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive the success of Abacum implementation projects, managing end-to-end delivery while collaborating with sales and partners to ensure client satisfaction and value realization on the platform...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Transform customer success strategies to enhance client satisfaction and retention. Lead a dynamic team, driving initiatives that elevate user experience and foster growth within a fast-paced SaaS env...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $160K *

Help us modernize our systems by owning the intake process and guiding agile delivery. Collaborate with cross-functional teams to enhance our quoting, pricing, and subscription management capabilities...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $166K *

Champion project execution and risk management in complex energy infrastructure, driving operational efficiency and digital innovation while collaborating with cross-functional teams to enhance projec...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Manage and lead field-based medical teams, ensuring client delivery and team performance while fostering scientific engagement and program growth. Collaborate with cross-functional teams to achieve st...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $155K *

Drive impactful data solutions by bridging business needs with engineering teams. Own project intake, prioritize requests, and ensure clear communication across departments to enhance efficiency and d...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$143K - $286K *

Join a dynamic team as you lead engineering efforts in backend technologies and AI-native applications, driving innovation and operational excellence while mentoring top talent and fostering a culture...

Sunnyvale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Drive platform-level execution of software and AI/ML systems, ensuring alignment with strategic priorities. Lead cross-functional teams, mentor engineers, and champion DevOps practices to enhance inno...

Sunnyvale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Elevate your career by leveraging your SAP EHS expertise to guide enterprises through complex regulatory landscapes. Collaborate with teams to develop tailored solutions that enhance compliance and dr...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's focused on delivering mission-critical solutions. Contribute as a systems integrator, managing projects and advising leadership while ensuring technical excellence and effective com...

Virginia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$107K - $147K *

Champion the integration of business needs and technical solutions, driving product delivery through collaboration with stakeholders. Leverage your expertise to translate requirements into actionable...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $185K *

Unlock the power of enterprise data as you design and implement Master Data Management solutions that enhance healthcare operations, drive analytics, and enable AI-driven decision-making with trusted...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $168K *

Lead the transformation of delivery management by owning the product roadmap, enhancing dispatch efficiency, and leveraging AI to streamline operations, ensuring timely and accurate service for restau...

United StatesRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $185K *

Elevate executive and client experiences by designing luxury hospitality programs across a national portfolio, ensuring exceptional service standards and memorable interactions in corporate environmen...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$142K - $213K *

Join us to lead the proposal lifecycle for federal opportunities, collaborating with cross-functional teams to create compelling submissions that enhance win probability and support mission-driven out...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$149K - $248K *

Lead the transformation of Workday Financial Management, ensuring effective design and implementation across finance and enterprise processes. Collaborate with cross-functional teams to optimize ERP c...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$125K - $145K *

Grow your career with us by managing 15-20 high-value enterprise accounts, driving customer success outcomes, and fostering relationships with executive stakeholders while navigating a dynamic, fast-p...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $120K *

Elevate client success by driving adoption and optimizing claims operations. Collaborate with cross-functional teams to deliver measurable business value and enhance customer outcomes in the insurance...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $180K *

Lead the charge in driving customer success through effective onboarding and cross-functional collaboration. Analyze data to identify opportunities, mentor team members, and execute strategic plans th...

Bentonville, ARRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.