Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$145K - $175K *

Join a team that's redefining AI-driven solutions by leading product development for an innovative tech concierge. Drive the evolution of agent capabilities, ensuring quality and reliability while col...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Optimize engagement and monetization strategies for an AI-driven product, transforming customer interactions into measurable growth. Lead cross-functional teams to innovate and implement effective use...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing employee benefits through expert administration, compliance, and continuous improvement. Collaborate with HR, Payroll, and external partners to ensure excepti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$108K - $145K *

Unlock potential by managing the tender process across multiple contracts, ensuring compliance and efficiency. Collaborate with project teams to provide expert contract administration and negotiation...

Plainfield, NJRemote

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of clinical trials by managing CST services, ensuring data quality and integrity. Collaborate with teams and vendors to deliver projects from start to finish, while mentoring others a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Take ownership of operations to enhance performance, customer satisfaction, and continuous improvement. Lead support teams, manage incidents, and ensure compliance with standards while driving account...

Nashville, TNRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Oversee and manage AI data operations programs, ensuring high-quality data for model training. Collaborate with cross-functional teams to resolve challenges and implement scalable solutions that align...

Menlo Park, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by guiding clients to email success through expert analysis and actionable insights on deliverability data. Collaborate across teams to enhance client experiences while managing diver...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Reimagine solutions engineering by leading a team focused on enhancing operational efficiency across OmniChannel Retail and Ecommerce. Drive effective implementation strategies and continuous improvem...

Georgia, USRemote

Reposted today

  •   8 - 10 years exp.  •   Transportation

$154K - $196K *

Unlock potential by leading strategic government programs, managing P&L, and driving operational excellence. Oversee contract delivery, mentor staff, and foster client relationships to ensure growth a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $219K *

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Manage on-site construction activities, ensuring adherence to plans, schedules, and budgets. Oversee subcontractors, inspections, and safety protocols while coordinating with project teams for timely...

Quanah, TXRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $150K *

Champion growth by driving new business and enhancing customer relationships. Collaborate with internal teams to deliver tailored packaging solutions while executing effective sales strategies to capt...

Rock Island, ILRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform financial operations by leveraging Workday expertise to enhance reporting, payroll, and planning processes. Collaborate with cross-functional teams to deliver scalable solutions and drive co...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$85K - $105K *

Shape impactful insights through analytics, driving data-informed decisions for healthcare clients. Collaborate with cross-functional teams to enhance marketing performance and audience understanding...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$92K - $179K *

Transform operations by leading a dynamic Scheduling Analyst team, enhancing workflow efficiency, and driving strategic improvements across departments. Collaborate with internal and external partners...

Salt Lake City, UTRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$132K - $198K *

Elevate quality assurance practices by leading test strategy and execution for customer implementations. Collaborate with teams to enhance product quality, mitigate risks, and establish scalable testi...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Transform insights into impactful strategies by leading market research projects, collaborating with account teams, and delivering compelling narratives that drive client decisions and foster long-ter...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Champion end-to-end Dayforce WFM implementations, translating client needs into scalable solutions. Build trust with clients while managing multiple engagements and ensuring successful go-lives and po...

Toronto, ONRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $140K *

Drive innovative product strategies in healthcare by identifying market gaps and collaborating across teams to develop and implement solutions that enhance patient care and operational efficiency...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Advance your career by driving business development in clinical research and medical imaging. Build strategic client relationships, identify new opportunities, and contribute to innovative healthcare...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $181K *

Lead the charge in enhancing market and provider performance through strategic initiatives, project management, and cross-functional collaboration, ensuring operational excellence and improved member...

Long Beach, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $155K *

Lead the strategic management of a diverse property portfolio, enhancing site performance and revenue through effective negotiations and cross-functional collaboration. Drive initiatives that maximize...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Deliver innovative solutions by managing complex programs, ensuring seamless execution and coordination across multiple contracts while leveraging extensive IT expertise and leadership skills to drive...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $155K *

Empower customers by fostering relationships and ensuring value realization through strategic guidance and best practices. Engage with diverse teams to enhance product adoption and drive long-term gro...

San Francisco, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.