Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$160K - $185K *

Transform client value and operational performance by leveraging data-driven insights, financial modeling, and strategic solutions. Collaborate across teams to enhance service delivery and drive measu...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $219K *

Join our dynamic Account Management team to drive revenue growth and deepen relationships with enterprise customers. Leverage your expertise to manage complex sales cycles and deliver strategic soluti...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$69K - $95K *

Join a team that's redefining research excellence by leading complex custom projects. You'll drive insights for top brands, manage client relationships, and mentor junior researchers while ensuring hi...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead and inspire a dynamic team in delivering high-quality Pega projects. Oversee project execution, foster continuous improvement, and ensure alignment with business goals while mentoring team member...

Tempe, AZRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $160K *

Shape the future of connectivity by leading strategic product initiatives that enhance integration capabilities across EDI, APIs, and RPA. Collaborate with cross-functional teams to streamline partner...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Shape the future of sales enablement by building a robust function from the ground up. Drive onboarding, training, and process adoption while leveraging analytics to enhance productivity and CRM usage...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

$172K - $203K *

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $175K *

Champion customer success by leading a dynamic team to enhance client relationships, drive account growth, and ensure exceptional service delivery while collaborating across departments to achieve str...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Transform client relationships by leading customer success strategies, driving utilization, and maximizing retention across enterprise health systems. Oversee a high-performing team to ensure client s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$171K - $273K *

Lead transformative customer success strategies, align Salesforce capabilities with client objectives, and elevate enterprise accounts through strategic risk management and deep executive partnerships...

San Francisco, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $305K *

Champion excellence by leading a high-performing team to optimize GPO delivery, ensuring strategic alignment and value realization across multiple accounts while fostering strong relationships with se...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in driving revenue performance across assigned regions by optimizing reimbursement processes, reducing denials, and enhancing cash flow, while fostering team development and ensuring c...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$106K - $160K *

Innovate project management strategies for design and construction initiatives, ensuring timely delivery and budget adherence. Collaborate with stakeholders to enhance facility development and maintai...

Sacramento, CARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$89K - $141K *

Transform patient care by leading regional home dialysis operations. Collaborate with teams to enhance clinical outcomes, foster physician relationships, and drive strategic initiatives. Inspire and m...

Hackensack, NJRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $127K *

Lead the design and development of SAP Integration solutions, ensuring efficient system communication and data exchange. Collaborate with stakeholders to deliver reliable applications and enhance proc...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$91K - $145K *

Shape the future of data solutions by leading complex pharmacy claims and physician-level data integrations. Collaborate with cross-functional teams to deliver high-quality, scalable solutions that me...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive IT transformation by managing complex programs, influencing stakeholders, and ensuring successful delivery across multiple projects. Play a key role in enhancing customer experience and improvin...

Englewood, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...

Montreal, QCRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Champion clinical monitoring excellence by leading project teams, ensuring adherence to standards, and fostering collaboration. Drive operational success through effective oversight, training, and str...

Covington, KYRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$71K - $112K *

Transform the patient experience by providing education and support for individuals with primary immunodeficiency. Engage with patients and healthcare professionals while ensuring compliance with regu...

Massachusetts, USRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Bring your expertise to drive revenue growth in healthcare through consultative sales and strategic partnerships. Own the full sales cycle, collaborate cross-functionally, and mentor future hires in a...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $300K *

Pioneer new sales initiatives by building a pipeline and engaging with diverse industrial clients. Collaborate closely with engineering teams to deliver comprehensive energy solutions while shaping th...

Hiawatha, IARemote

6 days ago

  •   Less than 5 years exp.  •   Staffing

$100K - $120K *

Empower Public Safety agencies by driving sales and fostering relationships across a multi-state territory. Manage the sales cycle through consultative partnerships, ensuring pipeline growth and reven...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $95K *

Partner with us to enhance client relationships and deliver quality Patient Cloud projects. Lead end-to-end project management, ensuring timely execution and compliance while optimizing outcomes acros...

New York, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.