Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$130K - $160K *

Lead the design and delivery of scalable data integrations across systems, driving healthcare interoperability and influencing stakeholder decisions, while ensuring alignment on architecture, governan...

Boston, MARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Drive exceptional customer support by resolving complex technical issues, managing firewall deployments, and mentoring junior technicians while ensuring adherence to service level agreements and enhan...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$129K - $178K *

Shape data governance strategies to ensure accurate, consistent customer data across systems. Collaborate with cross-functional teams to establish standards and drive data quality initiatives, enablin...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Lead the future of enterprise implementations in the medical device sector. Own end-to-end project delivery, ensuring rigorous management of scope, timelines, and client relationships while adapting p...

San Diego, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $265K *

Lead a high-performing sales team to execute strategic plans for enterprise customers, driving the adoption of the Teamwork Collection. Collaborate with key partners to enhance client satisfaction and...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Champion operational excellence by leading client account management, ensuring seamless communication and performance monitoring. Drive revenue cycle outcomes through effective issue resolution and te...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the evolution of integrated Talent Programs, enhancing performance, development, and employee experience across the organization. Drive strategic initiatives and foster collaboration to meet curr...

CanadaRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $150K *

Transform product strategy by leading impactful initiatives that enhance user experience and drive growth. Collaborate with cross-functional teams to deliver innovative solutions that delight customer...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in developing and maintaining detailed construction schedules, ensuring timely project delivery through collaboration, risk mitigation, and strategic analysis. Thrive in a dynamic envi...

Texas, USRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $114K *

Lead a dynamic team in delivering high-quality digital implementations, driving strategy and process improvements while ensuring customer satisfaction and operational excellence in a fast-paced enviro...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$86K - $113K *

Engage with clients as a trusted partner, driving satisfaction and growth through effective management of healthcare operations and strategic initiatives. Collaborate across teams to enhance service d...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$117K - $152K *

Shape the future of data delivery by managing cross-functional initiatives, ensuring timely execution and governance of data and model projects while collaborating with diverse teams to enhance operat...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $182K *

Transform client operations by implementing Sage Intacct solutions, ensuring high satisfaction through effective project management and technical support. Collaborate with teams to deliver tailored so...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$121K - $170K *

Drive your career forward as a strategic leader, guiding enterprise-level technology solutions. Engage with executive stakeholders, architect innovative multi-practice solutions, and influence digital...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Oversee account management and compliance processes, driving financial analysis and project execution. Collaborate with cross-functional teams to maintain reporting standards and enhance operational e...

Charlotte, NCRemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $195K *

Empower enterprise clients by managing strategic relationships, driving revenue growth, and aligning solutions with business objectives. Lead cross-functional teams to deliver exceptional outcomes and...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive partner success by providing expert technical guidance, leading complex implementations, and mentoring junior engineers. Collaborate cross-functionally to enhance product adoption and ensure opt...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Elevate your career by managing IT operations, vendor relationships, and internal projects. Lead endpoint management and ensure service quality while driving technology transitions and compliance init...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $155K *

Lead the charge in executing strategic business initiatives, overseeing cross-functional teams, and driving process improvements to achieve operational excellence and support organizational goals thro...

Bentonville, ARRemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $149K *

Lead strategic partnerships and research collaborations to enhance organizational impact, driving initiatives that align with digital safety and AI research priorities while fostering relationships ac...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$108K - $130K *

Drive program delivery across multiple products, ensuring timely outcomes by managing risks, dependencies, and stakeholder priorities. Collaborate cross-functionally to maintain accurate project data...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$131K - $176K *

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Grow your career with a dynamic team focused on health and safety compliance. Lead initiatives across facilities, manage risks, and foster a culture of safety while collaborating with diverse teams to...

Dallas, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $165K *

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.