Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$116K - $207K *

Contribute to the successful delivery of large-scale IT programs, leading high-performing teams, driving operational excellence, and fostering strong client relationships to align with strategic objec...

Dallas, TXRemote

Reposted today

  •   8 - 10 years exp.  •   Technical Services

$125K - $172K *

Shape user-centered experiences by leading strategic initiatives that drive growth and satisfaction. Collaborate across teams to translate insights into actionable strategies, ensuring alignment betwe...

Long Beach, CARemote

Today

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Join a team that's dedicated to optimizing project planning and cost control for renewable energy initiatives. Lead efforts in scheduling, compliance, and reporting to ensure project success from ince...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in defining and executing a comprehensive value stream vision, driving cross-industry adoption through innovative workflows and AI-enabled experiences, while collaborating with industr...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$171K - $214K *

Unlock potential by driving sales activation and enablement for MSP/MSSP partners. Engage in training, demand generation, and partner collaboration to ensure successful service launches and ongoing sa...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $110K *

Elevate your career by managing technical projects from inception to completion. Ensure customer satisfaction through effective coordination and a customer-focused approach in a dynamic startup enviro...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$126K - $202K *

Lead impactful initiatives by analyzing data and building tools that drive revenue growth. Collaborate with product teams to identify gaps, streamline processes, and enhance enterprise readiness, ensu...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining ERP solutions by analyzing complex business processes, developing custom architectures, and leading integration efforts to optimize performance and ensure compliance acro...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $167K *

Advance your career by analyzing and optimizing complex business processes, designing ERP solutions, and leading data migrations while ensuring compliance and performance optimization in a dynamic env...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in designing and implementing advanced SAP Manufacturing solutions to optimize business processes, ensuring data integrity and compliance while managing cross-functional teams in large...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $167K *

Empower your career by analyzing complex business processes and designing innovative ERP solutions. Lead integrations, drive data migrations, and optimize performance for transformative project outcom...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $162K *

Join a dynamic team to lead construction administration projects, ensuring seamless execution from design to closeout. Collaborate with stakeholders, manage client relations, and drive project success...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Lead complex, cross-functional initiatives by providing senior-level project and program expertise. Drive planning, implementation, and continuous improvement of health informatics processes and syste...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Serve as the primary contact for clients, driving engagement and service quality while fostering relationships with key stakeholders and leveraging expertise to enhance organizational growth and clien...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $213K *

Join a team that's redefining clinical research by leading site activation strategies and ensuring efficient study start-up activities. Collaborate globally to drive operational excellence and mentor...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $240K *

Transform the future of clinical development by leading strategic initiatives, fostering client relationships, and driving innovative solutions in a dynamic, global environment. Shape best practices a...

Durham, NCRemote

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Shape the future of data analytics in humanitarian services. Lead advanced data analysis, deliver insights, and develop visualizations to optimize decision-making and foster a data-driven culture acro...

CanadaRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Build high-performing software teams that drive critical project success while managing technical architecture and mentorship. Collaborate with leadership to align solutions with business needs and en...

Overland Park, KSRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $140K *

Join a team that's dedicated to transforming patient engagement through innovative marketing strategies. You'll develop and execute multichannel campaigns, crafting compelling content that drives enro...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $180K *

Join a team that's redefining IT infrastructure by leading innovative solutions in systems engineering, cloud migration, and automation. Drive operational excellence while collaborating across teams t...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Grow your career with a leading role in advancing Microsoft identity solutions for government clients. Leverage your expertise to enhance enterprise Identity, Credential, and Access Management capabil...

Washington, DCRemote

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$96K - $136K *

Elevate client relationships by managing and selling investment strategies within a designated territory, leading a team of Relationship Managers, and driving business growth through strategic plannin...

Vancouver, BCRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$126K - $193K *

Grow your career with a strategic partnership role focused on enterprise and public sector initiatives. Lead partner development, drive go-to-market strategies, and foster relationships to ensure succ...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Transform program execution by coordinating large-scale data center initiatives, ensuring alignment across stakeholders, managing risks, and driving milestones to successful completion while fostering...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Business Services

$190K - $210K *

Transform the owner activation journey by streamlining processes from agreement to live listing. Drive metrics on activation rates and retention while collaborating with teams to enhance onboarding ef...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.