Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$100K - $130K *

Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $174K *

Innovate ERP solutions by driving strategic analysis, aligning technical requirements with business needs, and ensuring optimal architecture and integration to support scalability and performance for...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $153K *

Join a team that's driving innovation in ServiceNow implementations. You'll lead projects, engage stakeholders, and translate complex requirements into effective solutions, collaborating closely with...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $97K *

Transform IT operations by optimizing system performance and supporting ServiceNow environments. Collaborate with teams to enhance user experience and ensure stability across platforms while managing...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in managing complex client relationships while guiding a team through the full post-sales lifecycle. Drive product design, implementation, and client success in a hands-on, player-coac...

Chicago, ILRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by leading the strategy and delivery of a robust Salesforce ecosystem, driving business impact through innovative solutions and team development in a dynamic, global environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $140K *

Transform your career by managing employee benefits for diverse clients. Collaborate with Producers and Executives to deliver exceptional service, analyze plans, and drive compliance while fostering s...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $105K *

Optimize regulatory compliance processes for a multi-state transportation network. Collaborate cross-functionally to ensure operational readiness and manage ongoing compliance across diverse markets...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...

New York, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $250K *

Elevate client partnerships by solving complex business challenges. Seek out and establish new connections while fostering long-term relationships to drive success and become a trusted advisor in the...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $130K *

Drive seamless post-merger integrations by coordinating cross-functional teams, unifying processes, and fostering alignment. Lead initiatives that enhance operational efficiency and support future acq...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $130K *

Lead and execute multiple medium-scale projects by collaborating with stakeholders to deliver effective solutions, manage budgets, and foster team development while ensuring alignment with organizatio...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $145K *

Lead clinical research projects, ensuring compliance with regulations and timelines. Collaborate with teams and sponsors, manage study functions, and drive effective communication to achieve trial mil...

Boston, MARemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower our Enterprise customers by enhancing product adoption and health. Collaborate with cross-functional teams to deliver tailored solutions, ensuring exceptional experiences for high-growth organ...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $102K *

Champion customer success by guiding Mid-Market clients through the deployment and adoption of IoT solutions, ensuring they maximize value from our technology while building strong relationships acros...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Elevate your career by owning product areas from discovery to launch. Collaborate with customers and cross-functional teams to transform insights into impactful solutions, driving measurable outcomes...

Vancouver, BCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Empower a talented engineering team by overseeing operations, mentoring staff, and aligning product vision with business needs. Drive high-impact initiatives in a fast-paced environment while promotin...

Atlanta, GARemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's shaping the future of utility-scale transmission projects. Oversee contractor activities, ensure quality installations, and foster strong relationships while managing project logist...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$150K - $180K *

Lead and scale our enterprise customer success function, ensuring complex customers achieve rapid value and long-term success through effective onboarding, relationship building, and team mentorship i...

Austin, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead strategic initiatives by managing complex projects from inception to launch. Collaborate across teams to implement new markets and contracts, ensuring compliance and operational readiness in a dy...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$125K - $225K *

Lead the charge in multidisciplinary engineering and design management for a large-scale industrial infrastructure project, ensuring compliance with technical standards and client expectations through...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive customer success by leading a high-performing team focused on maximizing value, retention, and growth for enterprise accounts. Develop strategies that ensure customers achieve their business goa...

Clearwater, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.