Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$145K - $170K *

Drive agile solutions for government agencies, enhancing efficiency and service delivery. Lead projects, mentor teams, and build client relationships while delivering technology solutions aligned with...

Washington, DCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$143K - $185K *

Unlock potential by leading clinical data management for innovative cell therapy studies. Collaborate cross-functionally to ensure data integrity and compliance while managing teams and external partn...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$148K - $175K *

Lead strategic initiatives and operational excellence across client portfolios, ensuring governance, performance management, and continuous improvement. Drive client satisfaction and financial account...

Chicago, ILRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $180K *

Empower your career as you manage a territory, driving sales and building relationships with prestigious clients. Collaborate with a talented team to enhance customer experiences and maintain market l...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $200K *

Drive strategic partner initiatives by developing joint business plans, managing relationships, and ensuring alignment across teams to maximize growth and visibility in the cybersecurity market...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Take ownership of partner relationships, driving strategic initiatives and collaboration across teams to enhance market presence and achieve sales goals. Leverage your expertise in channel sales to fo...

Boston, MARemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Empower customer retention and advocacy by leading US-focused programs. Collaborate cross-functionally to enhance customer journeys, ensuring clear communication and value delivery while optimizing en...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive clinical trial success by overseeing operations, ensuring compliance, and enhancing team capabilities. Collaborate with cross-functional teams to optimize processes and mentor junior staff for c...

Blue Bell, PARemote

Today

  •   5 - 7 years exp.  •   Healthcare

$130K - $140K *

Unlock your potential as a leader in program performance management, guiding teams in cost and schedule development for high-value engineering programs. Collaborate across functions to drive success i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Create strategic account plans and drive revenue growth by leading expansion discussions and managing a diverse portfolio of commercial accounts, ensuring alignment and collaboration with cross-functi...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$154K - $260K *

Join an innovative team to lead and evolve critical Core Infrastructure. Oversee infrastructure strategy, improve operational health, and drive automation to boost performance across a globally distri...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $225K *

Drive operational excellence by leading care team operations and enhancing member experiences. Build scalable systems and processes to ensure consistent, high-quality interactions across all touchpoin...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$179K - $234K *

Lead the charge in developing a high-performing Solutions Engineering team, driving pre-sales strategies, optimizing processes, and collaborating across functions to enhance customer success and accel...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $157K *

Engage customers to drive engineering transformation, managing their success through implementation, utilization, and renewals. Collaborate with teams to ensure strategic alignment and high-value outc...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $113K *

Join us to lead the Professional Coding Operations team, ensuring accurate coding practices and compliance. Collaborate with stakeholders, mentor staff, and drive improvements in coding efficiency and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $197K *

Lead the charge in delivering high-quality technical project management, collaborating with teams to enhance customer web performance and security. Drive integration efficiency and foster strong clien...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $139K *

Lead the charge in enhancing customer success for a portfolio of enterprise accounts. Collaborate with clients to maximize software value, solve complex challenges, and drive continuous improvement in...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$118K - $174K *

Make your mark at the forefront of ERP design, combining strategic analysis with expert architectural insights. Collaborate with teams to enhance solutions, ensuring peak performance and compliance wh...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $162K *

Drive project success by leading design and construction phases, managing teams, and ensuring client satisfaction in commercial and mission-critical environments. Collaborate with stakeholders to deli...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $155K *

Champion the execution of complex business initiatives by leading cross-functional projects, mentoring teams, and driving data-informed decisions to ensure alignment with organizational goals and prom...

Bentonville, ARRemote

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive operational excellence in the Remote Operations Center, overseeing real-time market commitments and compliance. Lead a team to ensure efficient generation unit management and effective communica...

Charlotte, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in overseeing pre-commissioning and commissioning activities for liquefied hydrocarbon facilities, ensuring safety and efficiency while coordinating with teams and stakeholders through...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Champion impactful programs by leading cross-functional teams, driving strategic alignment, and ensuring seamless execution. Leverage your expertise to manage complex initiatives that delight customer...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.