Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $150K *

Lead the charge in building a robust revenue engine for a new Home & Auto insurance unit. Design and implement CRM systems, optimize sales processes, and enhance data-driven decision-making to support...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $170K *

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $203K *

Unlock potential by leading impactful customer advocacy programs that enhance relationships and amplify authentic customer voices. Collaborate across teams to create compelling stories and drive engag...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $115K *

Join a dynamic team to develop and support SQL-based ETL processes, ensuring data quality and integration performance across business applications. Collaborate with technical teams to enhance data exc...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $134K *

Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of virtual care by managing cross-functional programs that enhance member access and health outcomes. Collaborate with stakeholders and vendors to ensure successful implementation and...

El Dorado Hills, CARemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Empower provider accounts post-launch by driving growth through strategic engagement, tailored training, and effective collaboration with internal teams. Cultivate relationships across diverse healthc...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$67K - $92K *

Join a team that's dedicated to ensuring software quality through automated testing. Collaborate with developers, execute test cases, and leverage AI tools to enhance testing processes while participa...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Manage the delivery strategy for a critical telehealth product, ensuring alignment with VA goals. Collaborate with stakeholders and lead cross-functional teams to enhance virtual care for Veterans, dr...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$143K - $180K *

Join a dynamic team as you lead financial oversight for managed and professional services. Drive revenue recognition, cost accounting, and compliance while collaborating with business leaders to enhan...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform the future of talent management by partnering with Product and Technology leaders to design and implement a GM operating model, ensuring effective organizational strategies and people practi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $150K *

Join a dynamic team to lead energy efficiency programs, manage cross-functional teams, and develop strategic plans that exceed client expectations while driving sustainability initiatives and fosterin...

Newark, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Shape the future of client success by leading implementations and driving adoption for enterprise accounts. Collaborate across teams to ensure measurable value and build scalable processes that enhanc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Join a team that's driving digital transformation by spearheading sales in Application Modernization Services, leveraging AI trends to cultivate strategic client relationships and optimize business gr...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Technical Services

$89K *

Lead training and performance initiatives for franchisees, ensuring operational excellence and compliance. Collaborate with teams to implement best practices and enhance learning outcomes across Canad...

Burlington, ONRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$67K - $101K *

Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Help us drive strategic initiatives by coordinating cross-functional teams, managing risks, and delivering executive-ready reports to ensure successful program execution and stakeholder alignment...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$250K - $270K *

Lead the charge in enhancing the guest web ordering experience by managing a team of full-stack engineers. Drive product innovation, optimize conversion rates, and ensure engineering excellence across...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$160K - $180K *

Lead the design and implementation of warehouse solutions, guiding teams through the Tecsys Elite WMS architecture. Drive integration, configuration, and continuous improvement while ensuring operatio...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$142K - $180K *

Lead AI transformation and quality engineering initiatives across enterprise environments. Drive multimillion-dollar portfolio management, enhance operational excellence, and coach high-performing tea...

RemoteRemote

Reposted 4 weeks ago

  •   15+ years exp.  •   Business Services

$260K - $285K *

Advance your career by owning the end-to-end benefits platform, driving automation and scalability while collaborating with cross-functional teams to enhance user experience for members, providers, an...

San Francisco, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $150K *

Advance your career by leading product strategy for supply chain orchestration. Drive technical decisions, collaborate with cross-functional teams, and leverage AI to enhance workflows, ensuring measu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $90K *

Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $120K *

Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Execute comprehensive program management for a critical Air Force contract, leading a diverse team to ensure compliance, quality, and performance across multiple global operations while maintaining 24...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.