Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$95K - $115K *

Lead the charge in optimizing our Workday platform, ensuring seamless operations and strategic enhancements. Collaborate with cross-functional teams to drive impactful changes and support over 2,000 u...

Dallas, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the development and scaling of our connector ecosystem, collaborating with cross-functional teams to transform strategic opportunities into actionable product initiatives that enhance client mark...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's redefining business identity solutions. As a Product Manager, you'll drive strategy, development, and performance of our Business Identity Graph, collaborating with cross-functional...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by directing product strategy for data-centric solutions, collaborating across teams to enhance product performance and drive innovation. Own the product lifecycle from conception to...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Elevate product management by integrating diverse datasets into innovative solutions. Collaborate with cross-functional teams to enhance existing products and drive new data initiatives from concept t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$76K - $119K *

Drive high-quality delivery of Data & AI products by leading cross-functional teams, ensuring alignment with strategic priorities, and optimizing execution processes for maximum business impact...

Conshohocken, PARemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$165K - $185K *

Shape the future of cloud management by leading a dynamic team in delivering VMware by Broadcom solutions. Drive technical excellence, mentor talent, and ensure high-quality service delivery for enter...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $220K *

Unlock potential by leading software systems management and optimization across a global portfolio. Collaborate with business and technology leaders to enhance operational efficiency, drive innovation...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$160K - $185K *

Transform client relationships by leading a dynamic team focused on customer success. Drive engagement, satisfaction, and operational excellence while shaping a new line of business in a services-led...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Lead the management of pharmaceutical programs, ensuring client satisfaction and operational excellence. Oversee daily activities, supervise staff, and drive strategic planning while maintaining stron...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$85K *

Drive project success by leading software implementations for utility billing and client information solutions, ensuring top-tier delivery and client satisfaction in a remote environment. Engage cross...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Build lasting relationships and drive customer success by leveraging insights and data to enhance client engagement and retention. Collaborate cross-functionally to inform product improvements and sup...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion partner relationships by driving acquisition, onboarding, and business outcomes. Own the full lifecycle of partnerships, develop joint plans, and measure results to fuel growth in a dynamic...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Empower the development of innovative banking solutions by driving product strategy, collaborating across teams, and delivering scalable capabilities that enhance customer experiences and meet busines...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $100K *

Transform product initiatives by driving the Product Development Lifecycle, ensuring clarity and momentum across functions while empowering teams to focus on their expertise and decisions...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $150K *

Lead the charge in managing complex, technically sophisticated projects, focusing on data centers. Collaborate with diverse stakeholders to ensure project alignment with client goals, budgets, and sch...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$101K - $150K *

Champion client success by leading complex enterprise implementations, managing risks, and ensuring high-quality outcomes. Drive stakeholder engagement and project delivery while fostering strong rela...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Take ownership of complex ERP solutions by analyzing business processes, designing customizations, and leading integration efforts to optimize performance and ensure data integrity across systems whil...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$113K - $197K *

Lead the charge in defining product strategy and roadmap, translating business objectives into actionable plans. Collaborate with cross-functional teams to ensure successful implementation and operati...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Empower your career by driving project delivery and managing Agile teams. Utilize AI tools to enhance decision-making, anticipate risks, and ensure timely outcomes. Collaborate with stakeholders to ma...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in designing and implementing complex operational workflows that enhance service delivery and client experience. Collaborate with cross-functional teams to drive continuous improvement...

Johnson City, TNRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $100K *

Transform software delivery by managing cross-functional teams, aligning sprints, and optimizing project timelines. Drive clarity in processes and foster collaboration to ensure successful product exe...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $140K *

Lead a dedicated team in providing technical oversight for mission-critical communication systems, ensuring operational integrity and strategic direction for federal clients. Collaborate on network ar...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Accelerate customer success by managing enterprise accounts, driving onboarding, and ensuring long-term satisfaction. Collaborate cross-functionally to deliver value, mitigate risks, and identify grow...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $135K *

Empower progress at the forefront of cybersecurity by managing security operations, ensuring compliance, and mitigating risks. Collaborate with teams to enhance security measures and protect sensitive...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.