Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Manage the end-to-end delivery of network deployment projects across multiple sites, ensuring timely execution and coordination among field teams, vendors, and engineering functions in a fast-paced en...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $115K *

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Lead the charge in managing complex ERP implementation projects, ensuring alignment between customer needs and internal resources. Drive project success through effective communication, risk managemen...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$109K - $145K *

Join a dynamic team as you drive sales growth by managing and expanding relationships with Group Purchasing Organizations (GPOs) in the veterinary sector, ensuring effective collaboration and strategi...

Loveland, CORemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform complex cloud and data center solutions by leading implementations, ensuring technical readiness, and delivering exceptional customer support throughout the project lifecycle. Drive innovati...

Savannah, GARemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$162K - $171K *

Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$107K - $171K *

Shape the market narrative for AI Agent Identity by leading product marketing initiatives. Own positioning, messaging, and commercial enablement for DNSid, translating complex innovations into compell...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Partner with us to redefine success for SMB clients. You'll lead the transformation of our onboarding processes and risk management strategies, all while leveraging AI tools to enhance customer engage...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $150K *

Optimize IT operations by managing systems, enhancing security, and leading projects. Ensure seamless network infrastructure and provide technical support while coordinating with vendors and maintaini...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our team to manage full-service clinical trials, ensuring project delivery meets quality, time, and cost expectations while serving as the primary contact between sponsors and the organization...

North Carolina, USRemote

Reposted 1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$143K - $286K *

Shape the future of logistics by leading product strategy and execution. Drive innovation in delivery optimization, collaborating with cross-functional teams to enhance customer experience and operati...

Sunnyvale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $85K *

Grow your career with a dynamic team focused on client success, managing relationships, and delivering tailored solutions. Drive satisfaction and retention while collaborating across departments to en...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $150K *

Reimagine data management as a Senior Technical Product Owner, leading cross-functional teams to drive product vision and execution. Oversee complex SQL Server systems and cloud-native applications, e...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$104K - $202K *

Lead the charge in workforce transformation programs, driving strategy, governance, and execution across teams. Collaborate with stakeholders to enhance manager readiness and associate experience, ens...

Sunnyvale, CARemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$82K - $131K *

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive successful project delivery in the Telco services sector by managing complex initiatives, collaborating with stakeholders, and ensuring alignment with business goals while maintaining timelines...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive client success as the primary contact for SAP accounts, ensuring operational excellence and continuous value creation. Lead service delivery, manage relationships, and foster improvement initiat...

Toronto, ONRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Pioneer innovative marketing technology solutions to enhance campaign execution. Collaborate with cross-functional teams to optimize customer journeys and drive data-driven engagement, ensuring effect...

Charlotte, NCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$131K - $190K *

Lead strategic initiatives that enhance customer engagement and drive actionable insights. Collaborate cross-functionally to improve processes, connect feedback to decisions, and advance customer expe...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $205K *

Engage with customers to drive adoption and value realization of solutions, managing relationships and risks while supporting highly regulated environments. Collaborate with technical stakeholders to...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the transformation of our Workday platform, ensuring seamless operations and strategic enhancements. Collaborate with cross-functional teams to optimize system performance and drive impactful org...

Charlotte, NCRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in optimizing our Workday platform, ensuring seamless operations and strategic enhancements. Collaborate with cross-functional teams to drive impactful changes and support over 2,000 u...

Dallas, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.