Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$116K - $160K *

Accelerate progress at driving strategic initiatives within Operations and Member Experience. Collaborate with cross-functional teams to deliver impactful solutions, enhance operational efficiency, an...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Lead and optimize PMO strategies for major aviation and infrastructure programs. Drive governance, risk management, and stakeholder engagement while mentoring a high-performing team to ensure project...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$114K - $167K *

Optimize complex ERP solutions by analyzing business processes, defining architecture, and implementing customizations. Lead integration efforts and ensure compliance while mentoring junior consultant...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$106K - $167K *

Unlock your potential by analyzing and optimizing complex business processes, designing ERP solutions, and leading data migrations to enhance system performance and user experience. Join us in driving...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...

Chicago, ILRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $114K *

Inspire a team of HVAC technicians in optimizing systems for data centers. This leadership role drives operational excellence, ensuring seamless maintenance and customer satisfaction in a highly techn...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $114K *

Empower your career as you lead a skilled HVAC team focused on data centers, ensuring their operational excellence. Oversee maintenance and optimize systems for peak performance, while fostering safet...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $114K *

Lead a driven team of HVAC technicians managing data center systems. Ensure optimal performance, mentor staff, and uphold service excellence while innovating solutions in a fast-paced, high-demand env...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $114K *

Drive a team of HVAC technicians, ensuring peak performance of data center systems. Oversee installations, maintenance, and compliance while enhancing customer satisfaction and operational efficiency...

Georgia, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $114K *

Take ownership of HVAC system operations in data centers, leading a team of technicians to ensure optimal performance, maintenance, and compliance with industry standards, while prioritizing safety an...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$165K - $175K *

Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$69K - $101K *

Lead the charge in holistic clinical care management, enhancing health outcomes through comprehensive assessments, care planning, and coordination for diverse member populations with complex needs...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $160K *

Inspire exceptional customer service as a hands-on leader, optimizing support processes and enhancing team performance. Drive measurable improvements in customer satisfaction and employee engagement t...

Oxnard, CARemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $115K *

Drive the design and deployment of innovative cloud-based software for large-scale energy efficiency programs, collaborating with cross-functional teams to translate business goals into actionable pro...

Newark, NJRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$154K - $193K *

Shape the future of public sector transformation by leading Organizational Change Management and training initiatives. Collaborate with stakeholders to ensure successful adoption of new systems and pr...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower the Demand Generation Team by owning Network API use cases, translating complex technical capabilities into compelling market narratives and customer value propositions, while mentoring peers...

Orlando, FLRemote

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$96K - $135K *

Champion exceptional participant experiences by leading a dynamic team in equity compensation services. Drive operational excellence, ensure compliance, and enhance service delivery while fostering te...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $174K *

Lead the charge in transforming data into actionable insights that enhance Marketing and Sales strategies. Drive customer relevancy through market analysis, persona development, and innovative researc...

Illinois, USRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading complex enterprise restaurant implementations. Drive successful migrations to a digital ordering platform while serving as a trusted advisor. Shape the future of onboarding...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$131K - $170K *

Lead the charge in enhancing operational performance and client satisfaction across multiple federal contracts while driving innovation through technology modernization and coaching Program Managers t...

Colorado Springs, CORemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$182K - $198K *

Build and lead a robust Service Management Office to enhance IT operations, ensuring effective governance, accountability, and continuous improvement across a complex 24x7 environment, while fostering...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Partner with us to drive digital product delivery, managing cross-team dependencies and stakeholder alignment. Leverage your technical expertise to ensure successful execution of complex initiatives a...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Manage the end-to-end delivery of network deployment projects across multiple sites, ensuring timely execution and coordination among field teams, vendors, and engineering functions in a fast-paced en...

CanadaRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $115K *

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.