Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Lead a dynamic team in managing customer orders, ensuring accuracy and timely delivery while enhancing interdepartmental collaboration and customer satisfaction across Sales and Service Delivery opera...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$160K - $180K *

Empower cloud innovation by leading a distributed engineering team to design, deploy, and optimize Azure solutions, ensuring operational excellence and financial accountability in a dynamic enterprise...

Boston, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$101K - $126K *

Join a dynamic team to lead complex projects, ensuring timely delivery and alignment with strategic goals. Collaborate across departments, manage risks, and mentor others while leveraging best practic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$82K - $182K *

Lead critical projects in Distribution Center Maintenance, ensuring system integrity, regulatory compliance, and effective capital management while fostering strong communication and safety practices...

Rhode Island, USRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$78K - $106K *

Transform client payment policies by ensuring accuracy and compliance. Engage with internal and external teams to manage medical policy updates, conduct analyses, and enhance client relationships whil...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $124K *

Unlock potential by leading the design and implementation of CI/CD pipelines, enhancing software delivery and operational stability for enterprise applications while collaborating with cross-functiona...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $120K *

Champion business process excellence by bridging stakeholders and IT teams, driving Salesforce solutions, and optimizing workflows to enhance operational efficiency and user experience across the orga...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$94K - $138K *

Lead the charge in enhancing enterprise application services, ensuring secure, reliable, and client-centered solutions. Collaborate across teams to align technology with institutional priorities and d...

New Westminster, BCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$76K - $96K *

Contribute to exceptional customer experiences by delivering on-site technical support, diagnosing issues, and collaborating with teams to resolve hardware and software challenges effectively in a dyn...

Columbus, OHRemote

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $220K *

Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...

Texas, USRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $140K *

Drive impactful transformation initiatives by leading complex, cross-functional programs. Collaborate with teams and vendors to ensure successful delivery, manage risks, and align resources to achieve...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Champion social strategy and community engagement, driving impactful growth across multiple channels. Lead a dynamic team to create culturally relevant content, leveraging AI for efficiency and innova...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $99K *

Join a team that's shaping the future of medical education by providing strategic leadership and operational management for regional education initiatives, enhancing partnerships, and ensuring high-qu...

Kingston, ONRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Champion a robust DevOps culture, leading a dynamic team while enhancing cloud infrastructure and processes for reliability, security, and cost efficiency. Drive innovation and accountability through...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $176K *

Lead the charge in managing a high-performing PMO team, driving project success through strategic financial oversight, talent development, and cross-functional collaboration to enhance operational eff...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $110K *

Lead client relationships in healthcare services, ensuring satisfaction and efficient communication. Oversee account management, resolve issues, and collaborate with teams to enhance service delivery...

Jacksonville, FLRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $124K *

Champion project success by leading SAP implementations, managing teams, and ensuring alignment with client needs. Drive agile methodologies, facilitate collaboration, and deliver innovative solutions...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Lead governance initiatives in a multi-cloud environment, managing a team to secure and optimize cloud operations. Oversee compliance, develop policies, and optimize costs while ensuring alignment wit...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion the implementation of innovative solutions, leading projects across strategic accounts to ensure seamless product delivery and customer satisfaction while optimizing processes and fostering c...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $90K *

Transform client relationships by managing the transaction lifecycle, ensuring customer satisfaction, and collaborating with internal teams to drive profitability and service excellence. Leverage your...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $180K *

Lead the charge in driving agile execution across product and engineering teams, managing digital product launches and enhancing client value through innovative solutions. Collaborate cross-functional...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $197K *

Unlock the potential of product strategy and execution by leading cross-functional teams to deliver innovative solutions. Drive enterprise transformations and ensure alignment with business objectives...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$84K - $100K *

Elevate customer satisfaction by leading a dedicated team to ensure seamless installation processes, manage job flow, and enhance service delivery, all while driving operational excellence and fosteri...

Idaho, USRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.