Service Delivery Manager Jobs in Cambridge, MA

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...

Lead the charge in delivering impactful data products and AI solutions, defining end-to-end requirements that enhance operational workflows in a regulated environment, while ensuring data governance...

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

Empower Assurance professionals by managing AI tools and digital solutions. Collaborate across teams to drive product development and adoption, ensuring alignment with evolving technology capabilities...

Transform the future of oncology by managing global clinical trials from inception to completion. Collaborate cross-functionally to ensure quality and timely execution while addressing significant unm...

Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...

Elevate the customer success experience for public sector clients, driving adoption and engagement. You'll bridge connections between government users and our product, ensuring impactful support acros...

Oversee end-to-end program management for customer campaigns, driving alignment across commercial and operational teams. Elevate customer engagement through strategic partnership, ensuring successful...

Manage complex Rail Facility and ADA upgrade projects, ensuring successful execution, budget adherence, and client satisfaction. Lead project teams, oversee planning, and foster collaboration across d...

Lead impactful Infor WMS projects, collaborating with stakeholders to enhance warehouse management efficiencies. Manage implementation, drive improvements, and foster trusted relationships to maximize...

Transform customer engagement by leading retention and advocacy initiatives. Collaborate across teams to maximize customer satisfaction and drive expansion revenue. Manage successful marketing campaig...

Lead the charge in shaping product strategy for corporate internal audit, leveraging AI to enhance efficiency and quality across audit processes while collaborating with cross-functional teams and ind...

Unlock potential by leading product strategy and lifecycle for monitoring solutions. Collaborate with teams to enhance product offerings, drive growth, and ensure alignment with customer needs and mar...

Manage the product strategy and roadmap for innovative monitoring solutions. Collaborate with engineering, sales, and marketing to enhance customer engagement and drive profitable product growth throu...

Partner with us to enhance data operations by troubleshooting and resolving technical issues, collaborating with cross-functional teams, and driving improvements in production support processes. Shape...

Champion operational excellence as a regional leader driving KPIs and scaling high-performing teams. Collaborate cross-functionally to enhance service delivery and implement standardized workflows acr...

Champion customer engagement strategies by leading cross-functional teams and fostering collaboration. Drive measurable outcomes through effective governance of professional services across diverse in...

Join a team that drives maintenance excellence through compliance, training, and innovative practices while enhancing operational performance in a fast-paced environment, focusing on safety, quality...

Join a team that's driving innovation in Microsoft Copilot and M365 automation. Take ownership of product management, governance, and operational oversight, ensuring seamless functionality and user ad...

Empower your career by leading go-to-market strategies and product growth for AI solutions. Drive adoption and revenue through cross-functional collaboration, executive engagement, and organizational...

Partner with us to oversee program management for critical DoD airborne systems. Lead initiatives in acquisition, execution, and stakeholder collaboration to ensure timely delivery of key capabilities...

Champion the modernization and support of the USAF's Electronic Systems portfolio. Drive product strategy, stakeholder engagement, and performance metrics to enhance foreign military sales programs fo...

Drive the adoption of Workday Extend applications by providing expert guidance, coaching, and innovative solutions to enhance customer business value and ensure efficient implementation across HR, fin...

Transform diagnostic capabilities in LMICs by developing and executing strategies for AI-supported diagnostics, collaborating with diverse stakeholders to enhance access and affordability of health te...

Engage deeply with strategic customers to enhance product value, ensuring seamless on-boarding and continuous relationship management while driving project execution and value realization across multi...