Service Delivery Manager Jobs in Boston, MA

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Empower Assurance professionals by managing AI tools and digital solutions. Collaborate across teams to drive product development and adoption, ensuring alignment with evolving technology capabilities...

Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...

Drive customer engagement and satisfaction by managing the full customer lifecycle, utilizing innovative AI workflows, and collaborating across teams to enhance service delivery and trust in our solut...

Unlock potential by leading complex IT infrastructure projects, coordinating vendors, and engaging stakeholders. Drive project success through effective planning, execution, and communication across d...

Empower your career by leading distribution operations, driving performance, and fostering a safety-first culture. Collaborate with teams to enhance customer satisfaction and achieve financial goals i...

Drive operational excellence by leading a high-performing distribution team, ensuring safety, efficiency, and customer satisfaction while achieving financial goals in a fast-paced environment...

Transform customer experiences by guiding insureds through onboarding and telematics activation. Drive value as a trusted advisor, ensuring seamless service and continuous improvement in a fast-paced...

Take ownership of the design and management of high-profile ADA upgrade projects, ensuring effective execution, budget adherence, and client satisfaction while leading cross-functional teams in a dyna...

Engage with clients and lead projects through all phases to achieve project goals while enhancing methodologies and tools tailored for the government contracting industry. Drive business development a...

Join a team that's driving successful ERP and CRM software implementations. Lead projects, coordinate teams, and ensure timely delivery while achieving sales and profit targets. Collaborate with stake...

Accelerate progress at expanding customer accounts by driving annual recurring revenue and enhancing retention through structured sales strategies and digital engagement, while managing a high-volume...

Manage product operations, refine backlog, and support cross-functional teams. Drive clarity in user stories and requirements while addressing tech support issues to ensure seamless delivery of care m...

Shape the future of product quality by managing complaints processes, ensuring compliance, and collaborating with stakeholders to enhance patient safety and product standards in a dynamic biotech envi...

Transform daily operations of the Infusion Center by enhancing performance, productivity, and efficiency through strategic management and process improvement initiatives, ensuring optimal service deli...

Shape the future of data solutions by leading product delivery and operational excellence for institutional clients, driving innovation through AI and automation while developing a high-performing tea...

Champion complex, cross-functional programs that drive strategic execution and deliver measurable outcomes. Collaborate with diverse teams to navigate ambiguity, manage risks, and ensure alignment wit...

Create impactful data solutions by leading a cross-functional team in managing high-priority IT projects for federal clients. Drive collaboration and ensure project success through effective communica...

Join a dynamic team to manage technology partner relationships, ensuring integration health and driving revenue growth. Collaborate with engineering and commercial teams to resolve issues and optimize...

Innovate customer experiences by designing and optimizing omnichannel journeys using Adobe Journey Optimizer and Target. Collaborate with teams to translate strategies into actionable solutions that e...

Lead growth initiatives in digital infrastructure investment banking, driving deal origination, client relationships, and team mentorship while ensuring exceptional service delivery and execution exce...

Drive client success as a key Account Manager, managing relationships across diverse industries. Oversee project lifecycles, enhance client experiences, and help shape the client services function fro...

Lead the strategy and performance management for our mobile app and loyalty experience, driving athlete engagement and revenue growth through cross-functional collaboration and data-driven insights. O...

Unlock potential by driving product strategy and execution for data and identity solutions. Collaborate across teams to deliver impactful products, ensuring alignment with business goals and customer...

Unlock your potential by building innovative member journey systems. In this pivotal role, you'll design and implement CRM strategies, optimize engagement campaigns, and collaborate cross-functionally...